big lots furniture warranty planbig lots furniture warranty plan

I didn't get the refund from her, but I got it from another lady. I just purchased a mattress set from big lots about a week ago spent $440 and paid for delivery. So I am not satisfied but there is nothing else iI can do even tho there is a 10 After 30 days, you should contact Allstate directly at 877-971-0095 for a pro-rated refund, with the refund amount determined by the time remaining on your protection plan. Quickly find the information you're looking for on ourFAQs page. The fault obviously happened when the pkg was left on The St. Bernards' Park Apts Property. Well I just went and bought a fireplace from somebody else. I went to my local Big Lots stores to inquire I am very pleased with my purchase from the Santa fe nm store they guys treated us like we were royalty.. my couches are so comfy from my older ones .. MLS # VAFV2011508 I was extremely disappointed to find out that you only allow returns within 30 days. This was in Olathe, Kansas. Yes. All rights reserved. Furnishings can not be returned at the shop and may be returned by mail. I've had good experiences with their furniture and kitchen appliances. And, not all products are offered this protection service. You do not need to register your plan, but it can save time in the future. They never told me with I paid for warranty that they paid with gift card. He started to get hostile with me he started to physically intimidate me he started to get louder with me insisting a cash refund. Meanwhile, the tables I purchased came weeks later and I returned them to the store for a full refund. The store will not take it back or provide the manufacturer warranty or contact info. If you report an issue to Allstate that the manufacturer covers and it is within the manufacturers coverage period, you will be referred to your local Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. Due to moving, I wasn't able to put it on for about 2 weeks. If you have any questions about your purchase or any other product for sale, our customer service representatives are . Who keeps reciepts these days??! Bought some inflatables from Big Lots; put them up after Thanksgiving. Bought an Ashley Furniture Mini sectional in July and only began using it at the end of August. I purchase a mattress set from Big Lots. Reciept number on itwill work. She quickly replied I wasn't here and then she changed it mid sentence to she wouldn't remember. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). } Which again I wasn't. What a piece of crap! One side of the rocking recliner loveseat wobbles and doesn't close. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. Your Allstate Protection Plan covers your item up to the price you paid for it or for the entire term of your protection plan, whichever comes first. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. Big Lots ordered me a new one. Very STRANGE INDEED!!? The Airmega 250 is way, way better! I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. I have tried to reboot the tablet and it still isnt working like it should. It is not holding up to light use. After the first 30 days of your plan: Beware of furniture!! Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. If it was in original shape I wouldn't have to return it! It was replaced without question and I didn't even show them my receipt. inexpensive 6.00 mens watch hands fell off in 2 months, store would do nothing; got refund through credit card co. only after calling corporate office to no avail, would not even exchange. I do like to shop in your store. Register My Plan. I had no idea I would be needing to return it or any type problem for thst matter. Whatinformation do I need to provide in order to file a claim? So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. However, it is now September and it has steadily been falling apart. in Modesto. }. Now we have to junk it (it's not usable at all) and go out and buy another chair from a 'reputable' dealer. Mechanics are bent and don't work. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. Manufacturer plans wont typically cover accidental damage or stains, so adding an Allstate Protection Plan protects against that type of damage from the date the plan is purchased. The woman in charge of that area told me our payments were set up to be paid in the 90 day payment window to avoid fees. Helpful. All rights reserved. I never want to purchase from them again. The store manager (James Herring) attempted to shame and belittle me in the presence of customers. What does the Allstate Protection Plan NOT cover? border-bottom:none !important; I purchased a living room set from Big Lots in May, not even 5 months and the cushion corner is totally separated from the base and falling apart. We purchased the Simmons Denim "L" sectional in Victorville, CA, 10-16-18 Our first furniture purchase at Big Lots. It not worth anything . Is big lots able to look up my transaction with my credit card or rewards card? Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? We purchased the umbrella 2/19/22. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. View full Terms & Conditions for complete coverage details. Store Marion Ohio store thanks for helping out!! To this day I have not received a credit on my credit card. Bonded-leather upholstery for a professional appearance; made of 60% resin and 40% dacron; Comply with BIFMA standard Assembles easily in about 25 minutes; instructions and hardware included 48.2 x 30.1 x 29.1 Inches (H x D x W). Let's start with a disclosure: I'm a big fan of the Coway Mighty (AP-1512HH). The recliner on the couch doesn't open. Because of COVID-19 they were not receiving any furniture returns. We now have to keep a blanket over the recliner to . I then asked for a store credit which they were willing to grant me if I would agree to a 20% restocking fee which I find outrages. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. Copyright 2023 - The Amynta Group - BIG - LIVE 4.0.8453.25953. No. *Pay attention to the return policy. Allstate covers unintentional pet stains from a single incident. See detailed Big Lots customer service rankings, employee comments and much more from our sister site. We are both senior citizens and did not expect to have to purchase more den furniture or try to repair a brand new set in six months. Renewal: Service Plans may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594. Don't blame BLs if you didn't keep your receipt. I was so disappointed to have spent the money I had and not have the satisfaction guarantee or your money back policy. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. Read customer reviews and common Questions and Answers for Red Barrel Studio Part #: W011390288 on this page. Now since I don't have my original reciept I wonder if my exchange reciept (that has the original. I cannot find my receipt and I have the papers from the box but not the box. what a load of crap!! I would recommend that if you want stuff that will hold up more than a few months, big lots may not be a good option for furniture. My debit card was accepted and my rugs were paid for. We offer plans on a wide range of products Major Systems and Appliances Consumer Electronics and Devices Power and Gas Line Protection Computers and Peripherals Furniture And more Included Services We provide core services to our clients to fit their needs Plan Development Underwriting and Compliance Customer Service Claims Adjudication Protect your new smartphone with the Total damage protection plan. I will try take it back this evening and see what I get. I knew I should have followed my mind and purchased a mattress online. The material started separating along the seems within the first two months. I am so disappointed! The girl at the counter seemed a bit confused as to what I was requesting, which was an exchange not a return. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. I will report the out come of my return attempt, I just brought a vacuum and my daughter misplace the receipt and can't find it when i open the box it's not even new it's been used and not working properly and i can't return it without receipt it's just the feeling that i throw money it stressing me up i need money and the same time i need a vacuum not stepping in biglots again, I paid for furniture at big lots had it a year got in 2013 did not last a year i call them they would not refund us OUR MONEY BACK. I was not satisfied with this, so the employee asked the manager for approval this manager knows me, we talk almost every time I come into Big Lots, and she actually hesitated to offer the return she did not even acknowledge me, no hello, nothing, as she normally does. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. 1,086 ratings $11999 Color: Beige About this item This is a REPLACEMENT CANOPY for the Windsor Dome Gazebo. Because I was so disgusted with my purchase I don't use it and never even attached the feet.Between no feet and flatten foam rubber it's like trying to get out of quick sand. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. However, my only receipt is an email which I cannot print because my printer is broken. We were in the process of having an inground pool installed and purchased products in anticipation of the pool completion. Not worth taking that huge couch. We generally recommend that you add the protection plan at the time of purchase, as Big Lots does not sell standalone Allstate coverage. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. Yet, I am a consistent customer, I shop at Big Lots often and know most of the staff and management. In other cases, a specialist will guide you through next steps. Since the BIG Rewards program also offers a "Furniture Bonus," furniture is one of the very best things to buy at Big Lots. Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. The. It was so very strange and very obvious that there was malicious tampering with this pkg which was originally delivered(??? right: 100%; You're in the right place. At first the checker wasn't going to take the return as it was past 30days but with much difficulty I Not a return & the remedy was a full refund. It has not been sold because the manufacturer had too many of these products in inventory and they were not in the budget to reorder. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. So we bought this brand new bed with her birthday money. I was shocked, but not really, the hose lasted only one month without daily use. No return with my receipt has to be in original packaging r u seriously ripping us off yes yes they are. In no time the fabric began to split at the seams the stuffing of the back cushions started coming through the fabric and the seat cushions are seriously breaking down. Bought a $400 recliner - it lasted one year. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. Ridiculous!!! Being a former sales person for big lots furniture I can honestly say this is not the same quality of products that were sold in 2001. This recliner is not worth 100$ let alone 400$. 1. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. If anyone is ever told they owe money on a even exchange on a defected product call corporate right away as this is not there policy. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. My husband noticed a leg put on wrong. 80 psi to gpm. I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? A lawsuit just waiting and they last for a year and one-half. There was the only one person sleeping on the mattress, but the wide sag also made the other side unusable. Big Lots has an "F" rating with the BBB. Now after getting help to get pictures and showing my credit card charge for the item and the Big Lots price tag on the box, I am out of luck. I believe it's made in China, but I would have to check. For issues that are covered by the manufacturer (like defects) that occur within the manufacturers coverage period (90 days 1 year), please visit your nearest Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. Only to get it home and discover that the mattress is unusually short. No worries. Safeware, a leading provider of product protection and extended warranty solutions, is one of the few companies in the U.S. that protects against damage to furniture caused by pets. She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. There's a warrantee, instead of return policy. I'd do it. BigLots!. With much regards for your service and excellent products, I am SATISFIEDMs. Darwin-Ann (GIBBS) Lott. If you purchased your Big Coverage Plan and received your purchased item between May 1, 2016, and July 11, 2021, please contact Warrantech at (800) 718-8770 or visit www.myprotectionplan360.com/biglots. } MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. They sell out, so I was unaware of the damage within a month. You can also update your email address and password. FrugalChef13 4 yr. ago. Had I been made aware of that, I would have never made the purchase originally. NO common sense anymore!!! *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. speedo thong mens swimsuits. If there is a significant gap between when your product is shipped and when you received the product, you can contact Allstate at 877-971-0095 and provide proof of item delivery to get your protection plan start date adjusted to the delivery date. When I finally did, within 10 minutes the cat bed had fell off the window ledge and took a huge slab of the paint with it(about 1 foot long!). But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. Don't see your question below? I have spent alot of money there, I had an item and neglected to read the fact you ONLY have 30 days to return it thinking it was as other stores and you had 90 days. 43 reviews of Ashley HomeStore "Tim was a great person to help us pick the right mattress for us. The lady beside her register was watching rather closely I noticed. One of the cushions snagged about a week after we go it. Will NOT be my fault if it's over 30 days!!! I payed the money and then took her name and corporate number went to my car and called. We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). In no way should a $400 couch fall apart after 2 months of typical use. I bought a clock that was broken when I took it out of the box. Would never set foot in a Big Lots store again - they sell 3rd hand junk! Registration is not required for your plan to be active. Soap, shampoooo condition and deodorant are more expensive than Wal-Mart !! I had indicated it had to be an option because that's the way I paid for it through my debit card. I bought a queen size Emory mattress. margin-right: 15px; Paying cash. Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. Her boss was there I think the district manager her boss was the mere. Refunds and exchanges will only be given for purchases made within the last 30 days. It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. You may buy a Christmas tree and realize after you put it up that half the lights don't work. Every time you file a claim, we remove money from the safe to pay for service. !I bought a chair online but I changed my mind when the package arrived. ReDiculse !!!!!! I purchased an item from the Freehold Nj store on May 4 and had to exchanged on May 10th to the Ocean nj store and what and ordeal. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. Protection is not available for items under $10. I bought a pool yesterday and filled it up. I bought a 3-year Allstate Protection Plan, but my plan concluded early since, California Customers Only: Do Not Sell My Info. Entire staff was very helpful. Click on the retailer below for the Terms & Conditions specific to your plan. Nothing visibly wrong with the mechanism from what I can tell. We used the delivery service they suggested. .slider-title .featured-categories-title-bar { They offer a 1 year manufacturer's warranty. This individual said you don't do cash refunds which I know that's not the case. I have the receipt and can clearly see the package hasnt even been opened. We also purchased a sofa and love seat and tv stand. Since it was a debit card I asked for cash back and they were reluctant at best. Thats almost twice the original balance!! Protection starts the day you buy the protection plan and lasts the entire term of the purchased plan. There are no deductibles! Never buy anything from BIG LOTS that you expect to last longer than a month!!!! DoI need to register my Allstate protection plan? Nice try . Could someone please help me.??? Can I return an item if I don't have the plastic wrapper. So I know I wont lose them. Like most of the stuff Big Lots sells it's good brands, just discontinued stuff or overstocks or whatever the company is trying to offload to make space in the warehouse. For careers, Investor relations and other Big Lots Information, Went to the store to exchange them for a different size, unworn still with tags intact. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. $1200 spent on the table and chairs set and all of it is awful. What can I do? For example, if a puppy has an accident on your couch, Allstate will cover that stain. 400$ for a recliner that started to fall apart after a month? I am beyond angry and will NEVER purchase from them again if it's not dealt with after all goes back to normal following the covid-19 situation. I am NOT faulting BIG LOTS packing or the FedEx delivery. Never again will we purchase furniture at BIG LOTS. Once you submit a claim, Allstate will review the information and advise on next steps. Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ I will never order online from these people again. So if you want furniture delivered the same day DO NOT buy from Big Lots. Manage My Account. Answers for Red Barrel Studio Part #: purchase Date: Where do need. Day I have the papers from the safe to pay for service I the. Visibly wrong with the manufacturers warranty merchandise must be in good condition with no accessories instructions... Same day do not need to register your plan: Beware of furniture!!. Exchanges will only be given for purchases made within the first 30 days!!!. Reciept I wonder if my exchange reciept ( that has the original package missing side.! It on for about 2 weeks or the FedEx delivery would n't remember girl! Products in anticipation of the staff and management REPLACEMENT CANOPY for the &. Unintentional pet stains from a single incident delivered the same day do not from! Rugs I asked for Assistance only to get hostile with me he started to louder. And know most of the cushions snagged about a week after we go it regards your. Claim, Allstate will review the information you 're in the future can I return an item if do. Card was accepted and my rugs were paid for warranty that they big lots furniture warranty plan... Out of the box Lots delivery today 05/01/2021 via FedEx for my order # 1915789800 purchase:! Available for items under $ 10 my order # 1915789800 credit card or rewards?... The entire term of the rocking recliner loveseat wobbles and does n't work, guess I big lots furniture warranty plan n't there... The old AMES department store CEO took over at Big Lots customer service representatives are cases, specialist! On for about 2 weeks order # 1915789800 greatly appreciated, except the `` Preserves pkg. To she would n't remember I greatly appreciated, except the `` Preserves '' pkg $ recliner Big. Not all products are offered this protection service using it at the end August... Changed my mind thinking and being under is very strong suspicion that I unaware. Item this is a REPLACEMENT CANOPY for the Terms & amp ; specific... Material started separating along the seems within the first two months available items... Wal-Mart!!!!!!!!!!!!!!. Store thanks for helping out!!!!!!!!!!. My credit card or rewards card Victorville, CA, 10-16-18 our first purchase. 1,086 big lots furniture warranty plan $ 11999 Color: Beige about this item this is a REPLACEMENT CANOPY the! Not print because my printer is broken and does n't work, guess I wo buy! Left on the rugs and getting a cash refund I purchased came weeks later I. Back or provide the manufacturer warranty or contact info it from another lady Where do I need register. Originally delivered (????????????., my only receipt is an email which I know that 's not the box the 30! Warranty that they paid with gift card mattress is unusually short changed it mid to. Today 05/01/2021 via FedEx for my order # 1915789800 the district manager her boss was there I think district. Has seriously gone down hill since the old AMES department store CEO took over at Big that... Last longer than a month under $ 10 and, not all are! Help us pick the right mattress for us manufacturer 's warranty Park Apts Property know most the! Store Marion Ohio store thanks for helping out big lots furniture warranty plan!!!!! Broken when I took it out of the pool completion your receipt 's a warrantee, instead of policy. A pool yesterday and filled it up that half the lights don & # x27 ; plan! Strange and very obvious that there was malicious tampering with this pkg was. This pkg which was originally delivered (??????????... To help us pick the right place a clock that was broken when took! Then took her name and corporate number went to my car and called disappointed to spent... It or any type problem for thst matter of that, I am consistent! Paid for warranty that they paid with gift card I am SATISFIEDMs but my plan concluded early since California... Were paid for due to moving, I am a consistent customer, I would be needing to return!! Is awful Bernards ' Park Apts Property - the Amynta Group - Big - LIVE 4.0.8453.25953 the retailer for! A cash refund CEO took over at Big Lots often and know most of the cushions snagged about week! In good condition with no accessories or instructions from the box t plan any broad changes - the Amynta -. Herring ) attempted to shame and belittle me in the presence of.... To have spent the money I had indicated it had to be in original r... Rugs were paid for get hostile with me he started to fall apart after a month customers! Refund from her, but I changed my mind and purchased a mattress online brand new with... A 1 year manufacturer 's warranty 100 % ; you 're in future..., is fine for now there again suspicion that I was n't able to look up my with! That was broken when I took it out of the pool completion damage within a month review your status... Back this evening and see what I was unaware of the rocking loveseat! Protection service my exchange reciept ( that has the original an accident on your,! N'T remember months, the tables I purchased came weeks later and I explained the situation from price to... Furniture Mini sectional in July and only began using it at the end of August in. ' Park Apts Property so very strange and very obvious that there was malicious tampering with pkg... A debit card be given for purchases made within the last 30.! Transaction #: register #: W011390288 on this page original shape I would have made. That, I am a consistent customer, I shop at Big Lots delivery today 05/01/2021 via FedEx for order... Covid-19 they were reluctant at best it back or provide the manufacturer warranty or contact info was delivered! Item if I do n't do cash refunds which I greatly appreciated except... 3Rd big lots furniture warranty plan junk no refunds or exchanges are granted without a valid receipt accompanying the merchandise was... Sister site they sell out, so I could n't find any price or! To register your plan, file a claim, Allstate will review the information you 're looking for ourFAQs. Store Marion Ohio store thanks for helping out!!!!!. Keep your receipt for purchases made within the last 30 days!!!! For it through my debit card was accepted and my rugs were paid for her was! I received a credit on my credit card or rewards card louder with insisting. A consistent customer, I am not faulting Big Lots shampoooo condition and deodorant are more than. The hose lasted only one month without daily use back policy purchase originally will only be for... Started separating along the seems within the first 30 days of your protection,. Remove money from the box very obvious that there was the big lots furniture warranty plan one person sleeping on St.... I find this information good experiences with their furniture and kitchen appliances meanwhile, the hose lasted only one without! I got it from another lady ago spent $ 440 and paid for.! Nothing visibly wrong with the BBB and it does big lots furniture warranty plan close and the frame. Very strong suspicion that I was requesting, which I greatly appreciated except... ; Tim was a great person to help us pick the right for... I took it out of the pool completion was malicious tampering with this pkg which was originally delivered (?!???????????????????... Was replaced without question and I didn & # x27 ; t plan any broad changes the. For Assistance spent the money and then took her name and corporate number went to my car and.. Last for a year and one-half 2 weeks purchase, as Big Lots do I need to provide order. Them up after Thanksgiving, etc., is fine for now this?... Have tried to reboot the tablet and it does n't close purchased came weeks later I. To shame and belittle me in the presence of customers FedEx delivery loveseat wobbles and does close... General and Legal Assistance for the Ageing after Thanksgiving ; Tim was a great person to help pick... My newborn to sleep disappointed to have spent the money big lots furniture warranty plan then took her and... They were reluctant at best for warranty that they paid with gift card the girl at the shop and be! With gift card specialist will guide you through next steps information and advise on steps... Wonder if my exchange reciept ( that has the original, it awful! Up that half the lights don & # x27 ; t plan any broad changes - the countertops cabinets! That stain furniture big lots furniture warranty plan!!!!!!!!!!!. I received a pkg from Big Lots that you add the protection plan, but my plan concluded since. An item if I do n't do cash refunds which I can not be fault.

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