Thank you for your kind words about our customer service. We do not have fully handicapped accessible lodging options. Diane, thank you for taking the time to review Bluefin Bay. Privacy Policy. Choose from hotel suites, or one, two or three bedroom condos on Lake Superior's shoreline. Bluefin Bay on Lake Superior locations, rates, amenities: expert Tofte research, only at Hotel and Travel Index. It should include a few key pieces to ensure you and your clients are on the same page. An effective cancellation policy is important for any appointment-based business. When canceling an appointment, we require all customers to provide MORE than 24 hours notice before the scheduled time. Advertisement cookies are used to provide visitors with relevant advertisements and marketing. They truly care about guest experience and families! USERS SHALL BE BOUND BY THE CONDITIONS AND RESTRICTIONS OF THIS AGREEMENT. PLEASE READ THIS AGREEMENT (Agreement or Terms) CAREFULLY. I'm so glad to hear you enjoyed the accommodations as well as the service at the Bluefin Grille. Filing the lawsuit is a Minnesota company calling itself . App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. We stayed in a one bedroom with a sofa bed that was not made. What happens in the event of a delay outside of anyones control? The staff is really friendly and helpful. On-site dining is available at the casual atmosphere of Bluefin Grille while Coho Cafe & Bakery provides guests with quicker bites, award-winning pizza, homemade bread, and specialty soups and salads. Energized with the fine selection of restaurants, guests at Bluefin Bay on Lake Superior will be ready to take a dip in the outdoor heated pool and hot tub with views of Lake Superior. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Submit a request for information about special rates on blocks of rooms. This is the version of our website addressed to speakers of English in the United States. See more questions & answers about this hotel from the Tripadvisor community. Check-in time is 4:00 PM and check-out time is 12:00 PM at Bluefin Bay on Lake Superior. (2), Lobby Choose from hotel suites, or one, two or three bedroom condos on Lake Superior's shoreline. Units 1-9 & 19 have gas fireplaces, Temperance Landing: Baked. Make it your own when youre ready to create your own cancellation policy wording for your own business. What you choose to include in your cancellation policy is up to you as the business owner, but these tips are a useful starting point. hotelsofminnesota.com. At Bluefin Bay, the premier Lake Superior resort, you'll experience up close and personal the very best Minnesota's North Shore has to offer. BLUEFIN DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ITS SERVICES, AND CLIENT RELIES ON SUCH SERVICES AT CLIENTS OWN RISK. You and Bluefin agree that all matters arising from or relating to the use and operation of this Service will be governed by the laws of the State of Georgia, without regard to its conflicts of laws principles. Bluefin Bay on Lake Superior. If Client integrates a Bluefin Service in Clients applications, mobile websites or web properties it may by default collect Client Content including but not limited to: the time of an event, the elements an End User has interacted with, metadata and other details about these elements including duration of interaction, how an End User came to Clients site, what search engine and search keywords End Users may have used to get to Clients site, information about the device an End User is on such as their operating system and browser, as well as the city/country location of End Users, tokens and IDs for push notifications. While it is certainly our goal to have everything in working order, please keep in mind that our maintenance department is always just a phone call away. We are fortunate to have wonderful return guests like you. Nearby attractions include the Grand Marais, North Shore Fishing Museum, Boundary Waters, and Grand Portage. The next night at 2 am water came pouring through the bathroom and kitchen ceiling. For cancellations made more than seven days prior to arrival, we'll provide a full refund for your deposit or apply it to a future reservation. There is no closed season. Analytical cookies are used to understand how visitors interact with the website. If your plans change, you can cancel free of charge until free cancellation expires. Whether you're in search of recreation on the water or relaxation by the pool, every season at Bluefin Bay is special. The amenities are all in great shape and everything is super clean. Beautiful place and a lovely little charming condo to stay in, right by the water! Its the little things! Bluefin Bay on Lake Superior features ice skating and a free ski shuttle. Wall thermostats did nothing. Trout season opened, striper fishing remained hot and April blackfishing has been rewarding. Bluefin agrees to maintain commercially reasonable technical and organizational measures designed to safeguard Client Content from unauthorized access, use or disclosure. Thanks again. Earn rewards for building custom websites your clients can easily manage with Circle. After one (1) year from the warranty commencement date, BLACKFIN will pay 0% of the repair costs. The Two Bedroom Units at Surfside (with the exception of Units 5, 6 or 7) are also available without steps to access the unit. Are there opportunities to exercise at Bluefin Bay Family Of Resorts? Again, I am sorry about your experience and I hope you'll give us another chance in the future. We ended up spending most of our time in Duluth. Bluefin also may cooperate with appropriate law enforcement agencies to assist in the investigation and prosecution of any illegal conduct. A member of our Guest Services team was unsuccessful in attempting to contact you but we will continue trying so that we can make things right. During times of uncertainty, we recommend booking an option with free cancellation. In its class action lawsuit against Bluefin, Clean Water and Air Legacy allege that the Tofte Wastewater Treatment Association violated a water permit over the course of more than 300 days since November 2018, discharging "mercury, fecal matter, coliform, and suspended solids" into Lake Superior. We are honored to be included in your families traditions. Hi Jennifer. I would highly recommend the lake walk and booking a service at surf side spa. Charges may apply. According to our reservation staff, it does sound like we were able to move you to a different unit that was more to your liking. What is your policy for late arrivals? You shall not (a) use the Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights, (c) use the Service to store or transmit malicious code or malware, or to engage in phishing or other fraudulent activity, (d) interfere with or disrupt the integrity or performance of the Service or third-party data contained therein, or (e) attempt to gain unauthorized access to the Service or our systems or networks. Thank you for taking the time to review Bluefin Bay Family of Resorts. The Best of AmericInn is awarded annually to an elite group of AmericInn hotels based on brand-leading quality, customer satisfaction, and Wyndham Rewards member support. Hi Amie, Thank you so much for taking the time to review Bluefin Bay. I noticed they had someone every night checking pool area to ensure clean towels were stocked. I will be sure to pass along your kind words to the restaurant as well. Went to cook and the garbage disposal did not work. This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience. Do you want to offer a free pass for their first transgression? Here are a few questions to ask yourself as you draft your cancellation policy. I'm also glad you were able to enjoy so many great hikes in the area. After six (6) months but up to one (1) year from the warranty commencement date, BLACKFIN will pay 50% of the repair costs. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Itll make it easier to get paid for your time. But it can be useful to see how other businesses handle cancellations, so were sharing this cancellation policy example for educational purposes. There are plenty of seasonal activities to be enjoyed at Bluefin Bay, and the resort at Lake Superior helps guests embark on adventures across the lake and nearby wilderness. the only thing bad is there is not a enough places to eat right in the area. Please. The stunning views, warm and friendly hospitality, award-winning restaurants, and a full-service resort with complimentary outdoor equipment and activities are the hallmarks of Bluefin Bay on Lake Superior. Again, I apologize about your experience and hope you'll give us another chance in the future. Upgraded rooms, condos, and townhomes can come with whirlpool baths, fully-equipped kitchens, and picturesque views of Lake Superior. SUCH SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. We didn't realize that you were still unsatisfied and I am sorry about that. Bluefin Bay and Surfside both have pet-friendly units available. To request permission, you may contact Bluefin atLegal@Bluefin.com. Rooms without Kitchens:Allroom styles without a kitchen are equipped with a mini-fridge, microwave, and coffee maker. The heat simply kicked in . Spacious and clean! I'm glad you were able to speak with Ross and that he was able to rectify the situation. Complimentary ice skate rental and rink. At Surfside, grills are located between each townhome building. The outdoor hottub was awesome! A stay at The Bluefin Bay Family Of Resorts places you in the heart of Tofte, steps from Superior National Forest and 5 minutes by foot from North Shore Commercial Fishing Museum. Some units have gas fireplaces and some have wood-burning fireplaces. The culture at bluefin is all about creating happy, returning customers. Both parties agree that all items of Confidential Information are proprietary to the disclosing party or such third party, as applicable, and will remain the sole property of the disclosing party or such third party. Bluefin Bay on Lake Superior is unmatched in its intimate proximity to the largest freshwater lake in the world Lake Superior. Just another way you can see the exceptional management and thought for the guest experience. Alterations which will void this warranty include, without limitation, damage, accident repair, sanding, scraping . We hope to welcome you back next time you are down in Minnesota. At eighteen (18) months, Bluefin automatically purges data. When you're this close to the exhilarating waters of Lake Superior, your entire vacation is enhanced. * Other charges may apply for local amenities like rollaway beds, parking, safe warranties, telephone charges, and pets (if allowed). These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. California. We recommend booking a free cancellation option in case your travel plans need to change. This could be a less strict option to include for both existing and new clients. Bluefin is not responsible or liable for the content or data accessible through Bluefins partner portal or Salesforce account. Breathtaking view and exceptional amenities! If you need to make changes to your questions or answers, you may use the "Edit" Links. How to Use Client Testimonials in Your Marketing Strategy. We'll look forward to seeing you again soon! Notwithstanding the foregoing, each party may disclose Confidential Information to the limited extent required (i) in order to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that, to the extent permitted by law, the party making the disclosure pursuant to the order shall first have given written notice to the other party and made a reasonable effort to obtain a protective order; or (ii) to establish a partys rights under this Agreement, including to make such court filings as it may be required to do. 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