Fortunately, fixing the problem is easier than you think. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. Have you thought about replacing the hose? Check the positioning of the dock and ensure its placed on a hard flat floor in an open area where it is appropriately cleared from any furniture, stairs, wall, or obstruction. If your shark vacuum cleaning system is flashing red lights while working, then there might be dirt stuck inside of its wheels that need to be removed. After this, your Robot should find no problem navigating through your home and docking in its correct position. First, you need to be sure the battery is holding near the specified charging time. The yellow square cap is actually removable and is just tightly pushed onto the motor gear (a small flathead around the edge should pry it off). We also share information about your use of our site with our social media, advertising and analytics partners. I turned it back on, ran through the hello feature and then tried again. Spray WD-40 (link to Amazon) into the side of the brush roll that spins (with the metal tip). Remove and clean out the hair or debris stuck in the brushes and the yellow brush bearing. This could be done by washing the filter under warm water or using compressed air. 1. Clear out the debris around the gray bearings and insert it on the multi-surface, Shark Vacuum Troubleshooting Problems & Fixing Guide [Explained], Roomba Schedule Troubleshooting [Top Problems With Fixes], How to Reset Shark Ion Robot [Step By Step Guide], Troubleshooting the Shark Vacuum Brush Roll Indicator Light Not On, Do you dust first or vacuum? link to 6 Reasons Maytag Washer Not Completing Cycle (Fixed! Try resetting the process from your smart device if the mapping isnt working for your Shark robot vacuum. Remove any hair you can find. Contact Shark Company and check if a warranty covers you. There is a range of other problems that could cause a Shark Ion robot not to charge. Until we took the little piece off the end of the brush (accidentally) and there was a huge wad of fur around the pin! Now, if you have tried all these and still cannot connect the Shark Ion Robot to the WiFi, you can reboot the router and start the processes of connecting to the app and your phone again, as we have discussed above. No hair Or anything was wrapped around it. 5). You can also use an abrasive pad or steel wool if the issue persists. Apply lubrication Why is My Shark Robot Beeping? What I found was under the yellow square tip that physically spins the main brush roll was dog hair wrapped around the gear. Due to this, it may become stuck and develop a clogged brush roller. A Shark robot vacuum will keep stopping because of one of two things: the Shark robot vacuum is stuck and cannot move, or something is stuck inside the main brush roller. Do not use any harsh chemicals or abrasives. You should be able to solve this problem by cleaning the contact with a dry cloth. For how long has the shark vacuum been in use? Obviously this is an issue with Shark. All Shark vacuums operate with the aid of a docking station for charging, and once they are finished, they return to the dock. Check for obstructions 2. The main and side brush rolls, as well as the front wheel, should all be removed so that any debris can be cleaned off of them before reinserting. Make sure to remove all of the dirt from between the cleaning bristles on the main brush roll. You need to check if the Shark Ion robot vacuum is having navigation issues around the house. If the Shark robot vacuum is not collecting dirt, the air filters may need to be cleaned or changed. Comment * document.getElementById("comment").setAttribute( "id", "a95e972a3109eb7b04ac6f17f9637f1a" );document.getElementById("if36c05e4e").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Going in circles then shutting off. When your Shark vacuum is cleaning, dirt and debris are frequently drawn into the cleaning path. Consider getting a replacement, if after inspecting the cleaning bristles or the brush, it seems worn. It is working beautifully now. To do what it is intended to do, which is vacuum a space, a Shark vacuum must be turned on just like any other device. This can cause issues with charging or power, so be sure to give yours a good wash before trying anything else. It performs best on bare floors but can have some trouble with messes on low-pile carpet or with cleaning up pet hair. So I took the old side wheel that was still good off the first robot and put it on the second robot. The Robot may not be properly plugged in. Here's why: There's a thermostat inside your Shark vacuum that protects it from overheating. Check the battery compartment for this information. RectifyHome is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Loss of Cleaning Path Alignment Often the wheels slip out of direct alignment with the cleaning path. Get If any of these isnt why your Shark Ion robot is not holding a charge, it can also malfunction. Lets see the causes of the Shark Ion Robot Bumper getting stuck. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Only takes a small Phillips to unscrew and it will lift straight out. Theres a possibility that there are obstructions like small debris restricting your Robot from fully docking. Simply pull upward at the base of the bristles on the brushes to remove them from the post and clean this area. There are several reasons why your shark vacuum cleaner could stop working, including a dead battery or fuse in the plug. Like most appliances, vacuums get hot when you use them for too long. The clogging wont allow the air to circulate. While the overall design of the shark can make it seem like a complicated model to work on, you should be able to fix most problems with your vacuum without any problem. Shark vacuums wont overheat simply because youve used them for too long. Step 2: Then press the "+" button to add the vacuum robot again. Bissell Crosswave The Shark ION Robot AV753 Series is a simple budget robot vacuum. I removed the wheel from the unit and removed the screws inside the wheel housing and was able to pry it open just enough to see a ton of dirt and hair. Vacuums have a component called a vacuum suction motor that gives the appliance suction by rotating the fan. In the event that all else fails, you might try returning your Shark robot vacuum to the default settings. Like a boss. The most common reasons that your vacuum cleaner will get stuck is: The first thing youll want to do is to check if there are any obstructions blocking the vacuum robot. If your Shark vacuum keeps getting stuck, take the front wheel off to check if anything is keeping it from rotating. Overheating is the most common cause of frequent shutdowns in appliances. It reboots the device and sends it to the state where it left the factory before coming to you. What you will need is a standard Phillips head screwdriver, and longer flat head screwdriver, a number T5 and T15 Torx head screwdriver. Your Shark robot vacuum may not be making proper contact with the charging dock if it isnt charging. The Shark Ion Robot vacuum is an excellent choice when it comes to choosing a good all around vacuum cleaner. A general fix to the problem could be closing the app entirely and reopening it to reset the bugs causing the connectivity issues. The wheel was completely clean (I pop it out and clean it almost every time I use it). You can move your Robot to a new location with a levelled surface and watch its movement to see the reason why the front bumper keeps getting stuck. A build-up of hair or debris can also cause this. To fix, empty the bin. They sometimes get stuck for various reasons. They are one of the few self-emptying robot vacuums. Fortunately, resetting the Shark Ion Robot is easy and simple. But if that is the case, the manual will warn you ahead of time. Approach the multi-surface rubber brush by opening the cleaning head module door. then if it don't start up it's dead again. The right network for Shark Vacuum is 2.4GHz. Faulty Parts Like most things, your Shark vacuum cleaner's parts don't last forever and might need replacement sooner or later. my shark ion robot 750 just started doing this a few days ago..I cleaned every possible brush, wheels and it continued..call the manufacturer and was told that it was possible that its caused by a front wheel malfunction. A damaged power cord is a hazard. If the vacuum is not charging correctly, the fault can be from the power source. Some vacuums will shut down because youve used them for too long. Make sure it spins freely. You can also perform a test on the Robot by using the app to start the cleaning session and then recall the Robot to its dock. Then you can open up the Shark from the top by removing the top cover. To expensive for this to be happening to EVERYONE! It would be difficult for the robot vacuum to dock if you have your dock on a rug, near stairs, under furniture, or on a dark floor. If your Shark robot is beeping and saying "Max," it may be because the dustbin is full. Clean the brush roller 3. That is a mistake. A clogged hose can lead to overheating, which is an inconvenience. Beth Alboucq - Oct 26, 2019. Make sure that there are no blockages in the dirt bin before doing so. This will cause the Shark robot vacuum to stop or act erratically. Credit Cards. Asides from the worn-out brush, a clogged filter can result in the Shark Ion not cleaning as it should by reducing its suction. Sometimes, household items may block the path of a Shark robot vacuum, causing it to stop. The buildup of Dirt or Debris The Shark robotic vacuum collects dust, dirt, and debris. To ensure the robot docks, check for obstructions that may restrict its path. If you are operating on a dual-band router, the Robot may be struggling to connect to the wrong frequency. This problem can be caused by clogs, dirty air filters, or overflowing dust cups. The Shark robot vacuum will stop or behave erratically as a result. The Shark ION ROBOT will beep when it is first connected to power or when it starts charging on the dock. You may also need to check the. In Conclusion, if your Shark robot vacuum keeps shutting off, there are a few possible reasons why. I first thought it was just the hair that had worked its way into the hole around the drive shaft the moves the brush. (remove screws and lightly pry open) I had the same problem, error message and there was nothing in the main roller. It should be on the right side of the cleaning head. It is effortless to do so, and the process usually only takes about ten minutes or less. We called Shark and they told us its out of warranty and we could buy a new one for 30% off. Your first order of business is to check for any obstructions in the Shark robot vacuums path. The most common reasons that your vacuum cleaner will get stuck is: Loss of Cleaning Path Alignment - Often the wheels slip out of direct alignment with the cleaning path. Maybe the plug fell out. If youre not sure where to start or if your shark robot vacuum has stopped working correctly, then you should check out the Shark Robot Vacuum Troubleshooting guide to find any problems and get them fixed right away. Roomba One of the main benefits of Shark Vacuums is that they can perform cleaning tasks without the assistance of a person and without the need for a cord. Clean out the hair under the yellow square cap and dump some oil down there. There are two main reasons why your vacuum could overheat: a clogged filter or a malfunctioning motor. How To Program Roomba Vacuum In Easy Methods? I proceeded to select the device to clean a specific room to test the robot and the robot once again removed itself from the base turned around in a circle and returned to the base after 10 seconds. I have thoroughly cleaned the robot and restarted my cell phone thinking it may help reset the app. After that the motor can be removed. Sometimes when cleaning your home, your shark vacuum can get stuck. Shark Robot Shark Robotic Vacuum Wont Pick Up Pet Hair or Other Debris, 14. Ensure that the charging dock is plugged correctly into the power source. I have the same problem- when it shuts off, a light flashes back and forth between the carpet and bare floor setting. The most common cause, however, is a clogged brush roller. Like every electronic device, the charging issue is a common problem with several robot vacuums. You can blame one 7 Reasons Maytag Washer Keeps Beeping (Fixed). When was the last time you emptied the dust bucket? If there is a lot of dirt or other objects built up, make sure you remove them before you clean the brush roller. Once I cleaned this out the robot ran fine once again hope this helps! Like most appliances, vacuums get hot when you use them for too long. Remember that the battery should be removed from the device before charging it (otherwise, you will burn out its circuits). And there you have ita brief but comprehensive explanation of the mystery surrounding why my Shark robot vacuum keeps shutting off. If this bag is full, your vacuum cleaner will keep cutting out. Connect the device to another outlet to see if it continues to shut down unexpectedly. To prevent this from happening, you should clean the brushes on your robot vacuum regularly. Dyson Ball Vacuum Or it may just be assembled inaccurately. It is obviously a known defect of the Shark ion Robot. I found that the gear that sits on the shaft of the wheel motor had stripped out. The most common error message is when something is stuck in the main brush roll. However, the factory setting will also remove others setting asides from the schedules including the robot data including maps, WiFi credentials, 3rd party speaker connection, and other from your device and app. Vacuums rely heavily on filters to keep pollutants like dust away from sensitive components. The Shark brand is popular for its vacuum cleaners. The brush roll can be completely removed from some vacuums. This will often cause your Shark robot vacuum to stop and can usually be fixed by manually rotating the sensors so that they are no longer obstructed. Take a moment to clean and dry it. Deal of the Day. If your shark is having difficulty following its charging base, then the internal gyroscope might need to be calibrated. Note the unique characters and capitalisations this time. Why Does My Shark Robot Vacuum Keep Stopping? Why is My Vacuum Spitting Stuff Back Out? 1). By doing that, the thermostat prevents the vacuum from damaging itself and protects you from more expensive repairs. Clean Sensors 3. My bumper on the front of the machine was sticky. If your robot vacuum is still having problems, you should check the spinning brushes on the side of the unit. The Shark Ion robot has a cleaning pattern to ensure it covers every part of your living room or home while avoiding any obstacles in its way . This is made possible by the side bruising that extends on either side of the appliance. You will always have problems connecting your Shark Ion Robot if your connection is too weak to handle the robot vacuum in places with unreliable WiFi. Select your robot. Either the motor has a fault, or you used the appliance for too long. Called Shark and replaced my unit for $25 shipping. Overheating will occur because the appliance sucked in an oversized item. Make sure all the debris is out. If the robot is constantly beeping, it means that the battery keeps getting depleted and keeps restarting the charging process. 6). One of the best ways to clean your robots battery is with a mild soap solution. Reasons the Shark Robot Vacuum is Stuck. If this doesnt work, try doing a factory reset by pressing down on the large round button for 15 seconds, this is how you reset Shark Ion Robot Vacuum. If you have pets that shed a lot of other fur-like substances floating around in your home, it will be difficult for your shark vacuum to pick them up. If you notice that something is wrong with your motor, you will need to replace it (which can be found here). Check The Bumper 5. However, you shouldnt tamper with them unless you know what youre doing. So, I was thinking about opening a site where I can put all the information and experience of cleaning stuff. Then, move closer to the router while setting up the connection for a stronger signal, reboot the app, and connect. The most likely cause is that the vacuum's filters are dirty and need to be cleaned or replaced. The Shark robot vacuums ability to fit into virtually any nook or crannie in your home or place of business is another great feature. To ensure the robot docks, check for obstructions that may restrict its path. Photo Credit: This problem can be solved easily. Also, if its working on an uneven floor, it can get stuck. You may have recently moved the dock. If your shark is turning off and on during cleanup, then there are a few things you can try before giving up on your expensive cleaning device. Generally, the charging contacts are underneath the robot vacuum closer to the floor and can easily get covered by lint, dust, and other bits of debris. Secondly, if you believe that your devices battery got drained before using it or during storage, then you can replace it with a brand new one here. When your robot's battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. And Before this, you need to empty your shark robot vacuum first. Best Seller Top Rated. These substances may accumulate over time on the sensors or other parts. Finally, it's possible that the vacuum's battery is low and needs to be recharged. In this post, we answer the question: why does my Shark robot vacuum keep stopping? The right network for, The Shark Ion Robot is not correctly plugged in. In some cases, restarting the phone can help. RectifyHome also participates in affiliate programs with MaxBounty, Google Adsense, and other sites. A build-up of hair or debris can also cause this. A damaged cord can compromise the vacuums power supply. Shark robots can not only map the area that they are programmed to clean on a regular basis, but they can also be put on a schedule. You need to check and ensure you are not dealing with a blocked suction motor. This can be accomplished by pushing down on the top of the front wheel and swiveling it around until it no longer runs into things. Because of those bruises, this device eliminates the possibility of strange angels, but if you notice that the pieces are not spinning, the robot wont be able to sweep them underneath and up into its holding chamber. Alternatively, the bumper sensor may be dirty, causing the robot vacuum to have trouble navigating properly. to the best of my knowledge, there are NO electrical connections to that wheel, it just snaps into place,so,.on a Before replacing any filters, make certain that they are all completely dry. I noticed that the shaft didnt spin. If this is not the case, then it might be necessary to clean out your devices brushes. Vacuum Filter Shark vacuums also do a great job of cleaning in and around any objects that may fall to the floor, which is another great feature. Reinstall the wheel in its proper position, restart the vacuum, and check to see if it operates smoothly after cleaning the wheel cavity. Using a microfiber cloth, wipe off any accumulating dust that may be disturbing the sensor. I used a paper towel to remove the brown WD40 and repeated that step a few times until the WD40 stopped getting brown. Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. Lastly, grinding suggests one of the moving parts is . You can remove them for cleaning or replacement if they are obstructed or damaged. If, after all these, the Shark Ion robot is still not charging even when its in the charging dock, the battery could be faulty, or you may have a stuck charging contact. Most of these issues can be solved with a strong connection even before installing the appliance in the home. It was like a new machine. Use a light to check the component for clogging. 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