Northern (previously Northern Rail) is introducing more penalty fare routes across the network. However it is important to realise that as with any legal process early engagement is imperative to facilitate a satisfactory outcome for all. The appeals body adheres to an agreed Code of Practice in the assessment of all appeals. I always buy a ticket before travelling. In cases in which counsel has been instructed an application for costs will include counsel's fee. You can call our sales support team on 0344 811 5111 or buy online. How long it takes to become spent will depend on the nature of the sentence that is imposed by the court. If they don't offer you that opportunity, you could contact them and make an offer. Call charges are 5p per minute to 0844 numbers and 13p per minute to 0870 numbers, plus your network access charge(s). However in applying this policy we will not compromise on the safety of our passengers and our employees. You can appeal against a Penalty Fare online or in writing within 21 days from the date of issue. In addition, if you choose to continue on the train after paying the Penalty Fare, you may be charged the full single fare to your destination station. If you are convicted of an offence or if you plead guilty you may get a criminal record. A Penalty Fare works out to either £20 or twice the full single fare applicable to the next station at which your train stops (whichever is the greater amount). Information about our Penalty Fares scheme, www.penaltyservices.co.uk/make-an-appeal/, are aged 16 or over, travelling on a child rate ticket, travel beyond the destination on your ticket. If your Penalty Fare Notice or Unpaid Fare Notice is not listed, you should refer to your Notice for information on how to appeal. Automated telephone payments can be made by calling 0844 409 2717. For information about our penalty fare scheme please click the button below. In addition, if you choose to continue on the train after paying the Penalty Fare, you may be charged the full single fare to your destination station. Penalty fares are designed to discourage people from travelling on trains without first paying for their tickets and will be implemented on a number of new routes from the end of June. Penalty fares —(1) These Regulations apply in relation to— (a) a railway passenger service() within the scope of paragraph (2); and If I attend court will I be able to get 'legal aid' for a lawyer to represent me? Failure to respond to the notice within 21 days will result in the case being referred for prosecution. var prefix = 'ma' + 'il' + 'to'; The Barton Line is not in a penalty fare area. Our Penalty Fares scheme. If you have lost your Notice, please contact the relevant Train Operating Company's customer services team. Automated payment number for Penalty Fares Notice (PFN) and Unpaid Fares Notice (UFN): 0844 409 2717; Internet: www.northernrailway.co.uk/paymynotice; Payment of parking notice: 0844 409 2717; Internet for penalty parking notices: www.paynr.co.uk Return to Top. If you have a question, want to make a complaint, or need to get in touch with our team you’ll find the information you need below. Why am I being taken to court? It was a big bust that day. Contact note Opening hours: Monday to Sunday - 08:00-21:00 Group Travel Phone 01138814604 Fax 01138814604 Address Specialised Sales Centre The Travel Centre LS1 4DX Business Travel Phone-Textphone number- (For customers with hearing impairments) Seat reservations. Buy cheap train tickets and find the best deals on rail fares between London and the Northwest. We cannot consider representations over the telephone. document.getElementById('cloak23297999c277ed899a90c7ac57420857').innerHTML = ''; If a customer gets on a train without a ticket or Promise to Pay notice at a station where a ticket office or ticket machines are available, they may be liable to pay a penalty fare. This page gives you advice about Penalty Fares, where they are currently applied, and how and where to buy your ticket for travelling on Northern services. Our creative and innovative approach generates lasting improvements for both your employees and customers. The lowest fares are available up to 15 minutes before the day of travel. Penalty fares are designed to discourage people from travelling on trains without first paying for their tickets and will be implemented on a number of new routes from mid May. 4.2 Each case is individually assessed to establish whether there is sufficient admissible evidence to make a conviction more likely than not. Northern Rail don't operate a Penalty Fare scheme, so that's not applicable. Transport providers work in a number of different ways to tackle ticketless travel. Service Quality. Most passengers pay the right fare for their rail travel. Why do Northern need to introduce Penalty Fares? var path = 'hr' + 'ef' + '='; Details of the penalty fares scheme can be found here.. Additionally Great Northern will continually work to improve passenger understanding of the penalty fares scheme and its application. 1.2 Through its DRPU Northern actively pursues those who choose to ignore the laws and byelaws that govern rail travel, railway stations and station car parks. document.getElementById('cloak37475e3ef1faee5f0b0ffb955eece7eb').innerHTML = ''; Q. As with most convictions it will eventually become 'spent'. I'm a 60 year old idiot! If you would like more information regarding Northern Railway train times, lost property or onboard facilities, then please call Northern Railway on +(44) 800 200 6060. I made an honest mistake. Railway Byelaw 18(1). RAIL passengers are being warned they face £20 on-the-spot fines from next month if they try to dodge fares. 9.2 An indication of costs and the extent to which they will increase if proceedings are contested will be notified to a defendant in the course of the progression of the case. Find out how to contact us, apply for a refund or claim delay repay compensation. In addition Northern is working tirelessly to improve upon existing retailing opportunities on the network. To find train times or for any other queries: Call 03451 27 29 20 (07:00 to 22:00 every day, except Christmas Day) Please note that during the Coronavirus Outbreak, our phone contact hours have been temporarily reduced to 08:00 - 18:00. Post: DRPU, Northern Trains Limited, FREEPOST NEA 3188, Bradford, BD1 1BR, Email: This email address is being protected from spambots. Then it will be subject to the Railways (Penalty Fares) Regulations 1994 and associated legislations. Representations regarding Unpaid Fare Notices must be made within 21 days of issue. Application. 4.5 If a case is judged to meet both limbs of the test and a prosecution commences that case will be assessed again should further information come to light. For further information about Penalty Fares on Northern services please contact our Customer Experience Centre. Should you find yourself in a fare dispute, do not ignore it and contact the DRPU to resolve the matter at the earliest opportunity. Contact us; Contact us. Northern Rail was an English train operating company owned by Serco-Abellio that operated the Northern Rail franchise from 2004 until 2016. All Rights Reserved. 24 hours a day, 7 days a week: Help you plan a journey with our TfL Go app or Journey Planner; Report a noise complaint; Report a … Read our Penalty Fares … Whilst waiting for your new card to arrive you will need to buy paper tickets to travel. addy78cf7b0c35eb340cefcb931bd62f4926 = addy78cf7b0c35eb340cefcb931bd62f4926 + 'northernrailway' + '.' + 'co' + '.' + 'uk'; This reflects the fares charged for travel on the network operated by Northern. 12 June 2019 Northern announces five new penalty fare routes PART 1 Preliminary Citation, commencement and extent. Either, a letter requesting the payment of the outstanding fare; a letter requesting an explanation or a fixed penalty. A penalty fare, seemingly, must be issued in accordance with certain further rules which determine, amongst other things, the maximum quantum and the obligations of the operator for instance. If you have not been able to find an answer to your question. 6.1 Where appropriate Northern will seek to divert young people away from the Criminal Justice System. A Penalty Fare works out to either £20 or twice the full single fare applicable to the next station at which your train stops (whichever is the greater amount). If you are suspected of fare evasion and an authorised member of Northern’s Revenue Enforcement Team stops you and issues a notice to you it will be one of the following: This is a request that payment of the unpaid fare is made within 21 days of the date of the notice. The penalty is the greater of £20 or twice the full single from the station where they got on the train to the next station at which the train … Get a valid ticket before you travel. If you board a train without a ticket at a station where ticket facilities were available, you may be given a Penalty Fare Notice (PFN) and have to pay a Penalty Fare by a ticket inspector who has been appointed as a 'Penalty Fares Collector'. When can Penalty Fares be issued? travel beyond the destination on your ticket. Unpaid Fare Notices are issued in accordance with the Transport Provider’s Policy & Procedures and/or the National Rail … PSL is an independent organisation governed by … This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Tweet us @SouthernRailUK Phone. Further details can be found in the Regulations (see Appendix A). Penalty Fares. You have the option to pay your penalty fare on the spot. Tweet us @Se_Railway. there is no need to prove intention beyond the act itself. The penalty is £50 and this must be paid within 28 days of the date of the Notice. We aim to deliver a world class service to our customers in everything we do. To make or track an appeal you should visit www.penaltyservices.co.uk/make-an-appeal/. var prefix = 'ma' + 'il' + 'to'; Q. If the train service is running normally and you decide not to travel you can apply for a refund at any National Rail ticket office by completing a refund application form within 28 days of the ticket's validity. Where the facility to do so has been provided, you must purchase a ticket or obtain a Promise to Pay notice before you travel. 9. Contact your train company's appeal firm – You must do this within 21 days of receiving your penalty fare notice to provide information on why you are appealing. document.getElementById('cloake75fceadc0daafab63105c82125ac6de').innerHTML = ''; Even though I couldn't afford it. This is known as an offence of strict liability, i.e. If we do not receive a response within 28 days the amount outstanding will increase to £90, if this amount is not settled the case will be referred for prosecution. The penalty fare will either be £20, or twice the full single fare from the station where you got on to the next station at … What to do if you receive a penalty fare. var addy37475e3ef1faee5f0b0ffb955eece7eb = 'drpu' + '@'; You have the option to pay your penalty fare on the spot. We aim to respond to enquiries as soon possible, but please be aware that it may take up to 20 working days for you to receive a response. For more information download our Penalty Fares leaflet PDF. 1. Penalty fares and criminal offences. To do this we employ dedicated revenue officers to apprehend fare evaders, we have also invested in revenue protection measures such as automatic ticket barriers. If your train is cancelled or delayed, there is information on your rights and what you should do. Regulation 6(2)(d) of the Railways (Penalty Fares) Regulations 2018 forbids a Penalty Fare from being issued where: at the time when, and at the station where, the passenger boarded the train— the operator of the train or the station ... indicated that the passenger was ... permitted to travel by or be present on the train without having a travel ticket Where the incident is considered to fall outside of the scope of the Railways (Penalty Fare) Regulations 2018. Plus the single fare applicable to your destination station if you continue your journey. However, these small amounts add up to a large sum and comprise the revenue that Northern is committed to protect. The only stations with booking offices and TVM are Grimsby Town and Cleethorpes, everywhere else it is a Pay Train. We also accept Postal Orders. I ran for the train and just got on. Further details can be found in the Regulations (see Appendix A). Arriva Rail North (legal name Arriva Rail North Limited) was a train operating company in Northern England which began operating the Northern franchise on 1 April 2016 and inherited units from the previous operator Northern Rail.A subsidiary of Arriva UK Trains, Northern was the largest train franchise in the United Kingdom in terms of the size of the network and the number of weekly services run. You need JavaScript enabled to view it. Please make sure that you include your details and the reference number from the notice. The leaflet will tell you everything you need to know about how it works and how you can avoid getting a penalty fare. You can view the Conditions of Travel here. document.getElementById('cloak78cf7b0c35eb340cefcb931bd62f4926').innerHTML = ''; The Northern website states that, on certain rail routes, if a passenger cannot produce a valid ticket or promise to pay notice, they may be charged a penalty fare – a minimum of £20. Not sure why it would be different- the TPE staff are effectively working as subcontracted Northern staff. Just an update folks. Coun Carmel Hall (Lib Dem) made the comments during a council meeting earlier this month, claiming young people using trains have been issued £20 fines when attempting to pay for their journey at their destinations.. Northern denies targeting specific groups of customers, and claims the penalty fares … Opening hours - 08:00-22:00 Monday to Sunday. You are responsible for ensuring that you purchase a ticket or obtain a Promise to Pay notice that is valid for your entire journey before travelling, otherwise you may have to  pay a Penalty Fare. Telephone - 0345 322 7021 (calls are charged at a local rate and may be recorded) Text Relay number - 18001 0345 322 7021. The government is set to double the level of the “penalty fare” for ticketless travel from the present £20. Bringing Technology Improvements to Everyday Processes ITAL delivers productivity improvements and operational efficiencies to your business. Email us here. addy23297999c277ed899a90c7ac57420857 = addy23297999c277ed899a90c7ac57420857 + 'northernrailway' + '.' + 'co' + '.' + 'uk'; The attendant informed me that I had failed to manually write in my photo ID card number and I would be issued a penalty fare of £20. Few of us want to pay more for our tickets because some people avoid paying, and the loss of income due to people travelling without tickets reduces the money available to invest in a better rail service. Northern Rail users will be fined for travelling without a ticket on a number of new routes. Whilst waiting for your new card to arrive you will need to buy paper tickets to travel. A penalty fare, seemingly, must be issued in accordance with certain further rules which determine, amongst other things, the maximum quantum and the obligations of the operator for instance. It was a big bust that day. The conductor must issue you with a written penalty fare notice that includes details of their identity, the Penalty Fare amount, the train company name + address for appeal/payment (PFR 8.3). Penalty fares are designed to discourage people from travelling on trains without first paying for their tickets and will be implemented on a number of new routes from the end of June. 12.1 Queries in relation to this policy should be made in writing to the DRPU Manager, Northern Trains Limited, FREEPOST NEA 3188, Bradford BD1 1BR.12.2 Northern Trains Limited and DRPU reserve the right to update and amend this policy.12.3 This policy document will be published on the website of Northern Trains Limited. 1. The penalties, which will be £20 fines or double the cost of a single fare (whichever is the greater), will be enforced at destination stations by Northern’s authorised collectors.

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