You might have another device named "living room". It shows each bulb individually, but it also brings in the Hue Room groupings. But what if it doesnt? Your smart gadget should work on its own before you add it to Alexa. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. This could be notifications about purchases and delivery, from skills you use, or events on your linked calendars. When it fully restarts after about a minute, you should be able to give Alexa commands again. If Alexa and your Echo are still giving you a hassle, an option you might try are Routines. The Alexa app allows you to pair a Bluetooth speaker to your Echo device. The single most common problem most people run into is when Alexa doesn't understand your command, so the device simply ignores you. When you make a purchase using links on our site, we may earn an affiliate commission. I have 47 devises, they all work with the exception of one, my Kitchen light. When Alexa is having trouble finding your smart home device, your first job is to make sure your device is actually compatible with Alexa. The easiest way to tell: The status light is solid red. To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. Looks like shes hearing what Im saying too. You can create a group that controls all the lights on the same floor or a group of rooms. There are a lot of ways to get started with smart lights. Tap Devices at the bottom bar of the app. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Double check everything here, in-case you have two similar sounding names (or groups). Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. If youre trying to control a TV with the incorrect Echo, you will, of course, receive an error message. If you happen to be using Groups in the Alexa app, the name of your groups, as well as other devices, can confuse Alexa: For example, lets say you have a Living Room light, and a group also called Living Room that includes lights, as well as other smart devices. Put the frequency on 2.4Ghz. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. To fix this, I had to replace every "Hall" in group and device names with "Hallway". So what do you do if she doesnt do it? If you have a group, a light, and a echo device all named "kitchen"). Every hub has its caveats, but if youre dead-set on switching up, there are a few options. Alexa will also respond if you ask why it performed a specific action. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. a few things share that name, which did you want?. At the top right, tap the Plus sign and then choose Add Device from the pop-up menu. Specifically, if you have any light or group named "Hall Lights", Alexa sometimes interprets "Hall Lights" as "All Lights". Tap your profile name and then select Set Up Voice ID. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? Check to see if you have a kitchen group. Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. Alexa can't make the call if the information is incorrect. There, you can see every listed device and group in a way that can be clearer than the Alexa app. Update the Wi-Fi Settings for Your Echo Device. Just say, "Alexa, check for a software update" and if it finds one, allow it to proceed. So in the meantime Im naming my wifes light, Star light and mine Moon light I dont expect a fix overnight, or for Alexa to tell me its okay the give a device a persons name well except for Alexa. Alexa gives you the ability to completely automate your lights. and independent advice on what to buy. Open the relevant group and search for the light that's playing up: it should have a tick next to it, so tap it . Wait for any available update to complete. If so, then delete it. If nothing else has worked so far, including restarting your Alexa device, then there could be something wrong with the speaker's configuration. Alexa app showing Fire TVs linked to Echos. The only downside is that none of the product range is Zigbee compatible. Did this ever work with Alexa? Echo Device Can't Connect to Wi-Fi During Setup. Go to More, then Settings, then TV & Video. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. Alexa is designed around your voice. I went to the Alexa app and see that the settings are available. Press question mark to learn the rest of the keyboard shortcuts. If you want to remove them, try using theAlexa web interface, rather than the app, to forget your Hue lights. Edit payment info, 1-Click Settings Things can get messy when you end up with duplicate lights in your Alexa set up. So what does Alexa respond with now? This means that smart home devices that normally require a separate Zigbee hub, such as Philips Hue, no longer do. Tap Activity and then choose Voice History at the top of the page. To see if the speaker ignored you because a different device responded, start the Alexa app on your phone and tap More at the bottom right. Also, move any other electronics that may be interfering with the signal into a different room. Yvette is a freelance writer who also happens to be a smart home enthusiast! He then spent eight years as a content lead on the Windows team at Microsoft. Reconnect your smart home device to Alexa in the Alexa app. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Open the Alexa app, find the light in the list on the Devices. Remove Paired Bluetooth Devices from Your Echo Device. Your last resort for this issue, and most other issues on this list, is to factory reset your device. While all those options might seem confusing, it doesn't matter which method you use (you can even combine multiple systems). Please check its network connection andpower supply", My light bulb is working perfectly using both Yeelight app and Mi Home app, Scan this QR code to download the app now. Well, it is until you find out that Alexa wont play ball and the control has stopped working. After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. Make sure that Alexa's microphone isn't muted. Select your preferred wake word from the available list, and then close the app. To do this, say "Alexa, check for software updates." https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Update the Wi-Fi Settings for Your Echo Device, Echo Device Can't Connect to Wi-Fi During Setup, Ask Alexa to Tell You Why She Just Did Something, Turn Notifications On or Off for Your Echo Devices, What Do the Lights on Your Echo Device Mean, Connect Your Echo Device to Your eero Network, Pair Your Phone or Bluetooth Speaker to Your Echo Device, Remove Paired Bluetooth Devices from Your Echo Device, Check Your Echo Device's Software Version, Alexa Doesn't Understand or Respond to Your Request, Reset Your Echo Dot (3rd, 4th, or 5th Generations), Green Light Won't Turn Off on Your Echo Device, Yellow Light Won't Turn Off on Your Echo Device. Alexa is a little strange in how it brings in lights from your Hue account. The Alexa app next asks what brand you're installing. It's possible that your Alexa device needs a system update. If youre having trouble with your smart TV, Routines work here too. While we're unable to respond directly to your feedback, Im Tristan Perry, the guy behind Smart Home Point. Then re-enable it. You also need to make sure you're calling the skill by the correct name. Keeping the software and firmware updated, as well as making sure everything is connected properly are just some of the ways you can deal with this issue. What kind of lamp is it? If this doesnt fix your problem, or you dont have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. After completing the prompts, Alexa will be able to better understand and recognize your voice. On the Devices tab, tap your new light, switch, or plug and tap the Edit icon (shaped like a gear in the upper right corner). Alexa doesn't respond or says she can't understand you. How to Control Lights With Alexa. This is absolutely frustrating given the fact that logic dictates the reason for naming a device that is used by a family member such as a table lamp by Dads chair or Steves chair, Moms chair etc,. The best answers are voted up and rise to the top, Not the answer you're looking for? I have started getting a xxxxx doesnt support that. If you want to add some Alexa-controlled lights to your home, it's pretty easy to do. All you need to do here is hit the Edit button and actually add the light to the group from your devices. However, as great as she can be, problems still occur. Can you still control the lamp through its app? If not, maybe try heading over to Alexa.amazon.com in a web browser. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. In the Alexa App it says "server is unresponsive" when trying to turn lights on. When I said this, Alexa would then trigger the command "turn on the lights", which still works. If your internet is offline or it isn't properly connected to your Wi-Fi network, you'll generally see the status light turn red and either get no response or hear an error message like "Sorry, I'm having trouble understanding you right now.". With thousands of available skills for Amazon Alexa, it's no surprise you might have trouble playing one or two. Wi-Fi and Bluetooth. You would go into the Alexa app, and create a Routine that does just this. If this happens often, you might want to move the two devices further apart, or change the wake word on one of the devices so they don't get confused. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. The only way around that is to use IFTTT. Echo Device Is Having Wi-Fi Issues. You ask Alexa to do something, like turn on your smart light, change your smart lights color, or even turn on the TV. You might start to consider another smart home hub. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! For example, if you add Hue bulbs to your Samsung SmartThings account, then you add the SmartThings Skill to Alexa, youll find that you get all of your Hue bulbs twice. To do this, open the Alexa app and select Devices in the bottom right-hand corner. After that, set up your device again. Disconnect the music service by opening the app and selecting Settings > Music & Podcasts > Spotify > Disable Skill. Is it considered impolite to mention seeing a new city as an incentive for conference attendance? If you tell your Echo, Make Living Room light orange, it may cause confusion, and utter the dreaded. rev2023.4.17.43393. 4. Choose your Alexa device from the list on your screen. Reducing unwanted activations. At times, smart bulbs (like mine!) I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadnt done that before. To get started with your smart lights, you need to first set them up with your Alexa using the official app. If a bug or malfunction occurs, this can cause a number of problems. This is usually caused by a third-party integration, which adds your Hue bulbs again. 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And rise to the group from your Devices does just this 's possible that your Alexa needs... Until you find out that Alexa wont play ball and the control has stopped working be clearer than app. It doesnt conflict with the incorrect Echo, make living room '' content lead on the same floor a! A smart home device to see if you want to add some lights!, move any other electronics that may be interfering with the exception of,...