My account was suddenly put under investigation on 8/29/21 when I investigated, it said my account was zero and a check for zero was mailed to my house 8/29/21 it is 9/15 and I have never received anything. Set up to five job alerts to search for specific types of positions. File a Report (502) 564-3070. The state is dedicating up to 150 workers to staff a call center focused solely on helping people re-register for an online unemployment account. Contact your unemployment counselor. The Kentucky Office of Unemployment Insurance (OUI) works with ID.me to create a highly secure identity verification process that ensures youand only youwill be able to access your benefits. Idk what to do, did you somehow figure it out? And I will take it all way to the supreme Court, maybe an attorney will grow some balls and become a man and read the law the way I have read the law, and contact some of us stand up and fight with us, how wealthy could he be. HI Jeff I am needing to get in contact with someone at unemployment. I see way to many people posting about calling over and over after 2-3 weeks of waiting. Individuals - Unemployment Insurance and Job Search. I am just so frustrated and I just really dont understand why you cant reach anyone.hire me to answer calls! I still have not been compensated monies that the state has collected on my behalf. It says to make an in-person appointment but yet when I go to try it says theyre not taking in person appointments so what are they doing? its ridiculous. Reemployment Assistance Customer Service Centers are available Monday - Friday from 7:30 a.m. - 6:30 p.m. for all account inquiries and questions. This has destroyed me financially and spiritually and I guess its all worth the UI state department not finding it necessary to hire a few girls to answer the phone and direct us to a PERSON to help us. I filed a claim and was to get back on the 28th April to file for my first check. It is completely pointless Kentucky saying they have online scheduling because Ive been looking for 45 days and has still not seen one available appointment. FRANKFORT, Ky. (April 6, 2021) Gov. I submitted my proof that I was unemployed through no fault of my own as soon as I filed. These appointments are for individuals who need unemployment insurance or job seeker assistance. YET UNEMPLOYEMNET OFFICES ARE STILL CLOSED ONLY TAKING APPOINTMENTS? Im trying to report EED fraud. I checked my status and it just fact finding. I need help!!!! Its more of the same.hurry up and wait nothing to actually be resolved. If your last job was doing something that is less in-demand than it once was, maybe you should explore another line of work. What office?you cant even get an appointment for an office visit,,called all phone numbers,,,get hung up or told to go to web sitewhy arent you sure if one can go to office without appointment ?..really your answer are the same as the ph,calling or the web sites,,,soooooo who has real answers..??? I even got an email saying to schedule with an in person appointment and No availability. If you need immediate assistance, contact: KentuckyCareerCenterSupport@ky.gov If youre patient and hang in there, you can likely get through to the area you need, and youll be able to talk with a customer service representative who can provide assistance. Plenty of taxes. This is absolutely, outrageously, insane- and the powers at be are just acting like everythings normal meanwhile the very tax paying, honest citizens that they represent are having their own homes foreclosed on, and living homeless in the streets. Make sure you are on a ".ky.gov" website when filing a Kentucky unemployment insurance claim. People are losing everything and no one cares. Ive been calling up to 30 times a day since the middle of June!! the system during that time., The Kentucky Office of Unemployment Insurance Call Center will close at 12 pm EDT on Friday, April 7 in observance of Good Friday. Your email address will not be published. SO please either help US on this forum or find another JOB instead of pretending you care about KY Citizens that are on the verge of SUICIDE for loosing our livelyhood over this PANDEMIC that WE DID NOT CAUSE. Get hung up on. I set a letter to the Governors office nothing I got nothing. LOUISVILLE, Ky. (WAVE) - One year ago, Gov. So guess what they got you off the benefits. Kentucky spent $14.5 million for Ernst & Young's work, and since then, the number of unprocessed claims has more than doubled to 122,000. I can understand your situation. I cant visit my local office, and call every single day! Use the online portal to create an account and get started. I have filed claims every 2 weeks like Im directed to do. Its like what do you do ? Jeff, No disrespect to you, but your answer to Please visit an office nearby if safe to do so isnt even an option without an appointment. Service Capacity Upgrade Fund (SCUF), through HB 487, Section 139. So outdated.. website is a joke and so disorganized.. Good Luck all. There are also wage and work requirements which include having worked a certain number of weeks for a certain number of hours each week. You cannot request an Extended Benefits (EB) check over the telephone, You can use Voice Response Unit (VRU) and a touchtone phone to check the status of your weekly claims. Go ahead guess. Bull crap! I will second that motion of a class action lawsuit!!!! You will be required to verify your identity . Ive tried numerous times and get a automated response saying not accepting appointments. If I put something in wrong, call me! The Unemployment Office will be inundated with pending requests. I have called everyday several times a day and no call back or anything. I do not work for govt (just a volunteer here). same problem here, do not know what to do. Have you tried using a different browser? This is an important point to keep in mind most notably, your reason for losing employment and the reason your employer provides for your separation must be in alignment in order to support your eligibility. I consider it almost criminal to put any citizen in financial jeopardy that is approved monies for benefits and refuse to contacted by phone or walk in office help make sure benefits were being received. Had a appt a monrh ago the lady aent me back pay forms and said ahe had it fixed filled them out the same day sent back and still nothing.. dont no wat else to do.. landlord wants money or im out. For Employers: Employers play a critical role in the early identification of attempts to defraud the unemployment insurance system. Make the appointment right at midnight, keep refreshing the page right at midnight and you can make an appointment, I know its a weird time but I found that out. Do you work for ky ui office in frankfort, ky?? As an unemployed citizen who is owed 16 weeks of back pay dating all the way back to NOVEMBER 2019, I have never in my life felt so belittled and absolutely helpless. I am in Madison co and would like to know where an unempoyment office is located,,I can never get through the phones. I live in Florida now so I cant go into an office, and have a full time job. ID.me does not approve unemployment claims or distribute funds to claimants. I have logged on at all hours to schedule an in person visit and ALWAYS received the appointment unavailable message. I UNDERSTAND THE LINES ARE BUSY BUT THIS IS NOW NOT ABOUT CLAIMING CHECKS IT IS NOW ABOUT THE STATED PAYMENTS ON THIS TAX FORM. Please consider the option of visiting an office in the vicinity if feasible. Are we in a 3rd world nation of the USA? Contact the UI Help Line at 502-564-2900, or chat on the KCC.ky.gov website, however, there are significant delays in . Please review your notice before filing your first quarter 2022 report. This is the most criminal act Ive ever witnessed AND NO ONE IS DOING ANYTHING ABOUT IT!?!?!? Its total fraud and taking away from the people on this site who need it. Labor. I had to refile my claim which was done beginning of December, I have made bi weekly claims before they changed these PINS , an I have yet to receive or hear any thing in regards to the status. Please help. You can apply by calling (502) 875-0442 I have been able to receive for a year now and have not seen a dime wait they sent 55cents couple weeks ago not sure why Never received a letter or phone call filed in September 2020 this is ridiculous. Im sure sheriffs will be setting me out any day now. I have lived in Washington and California and they are by far more professional in the unemployment department. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. And our whole perspective on team kentucky really frustrates us beyond to a point of anger.. just this week I had to verify my identity for the 98th time.. oh and guess what that breach they had last year has led to my identity to be used by someone and running up to 14000.oo in debt on top of not having any money to pay our bills now this .. you quit your job without good cause attributable to the employment; you have a medical condition that prevents you from working; you dont have someone to care for your children while you work; youre not a U.S. citizen and are prohibited from working; you have unreasonably limited the wages youll accept, the hours or days you will work, where you will work or the jobs you will accept; you are self-employed or own your own business; youre attending school without prior approval from us, or. Im sure everyone is ready for 1 straight answer although that seems to be the one thing we cant get. An unemployment claim that combines wages earned in Kentucky with wages earned in another state: 502-564-3240. I dont know what else to do. I have been stuck in fact finding since February 2021. Some states have additional requirements and . Contact a labor attorney. what they next step please contact me. Unemployment. There will be a delay considering the number of applications that are being processed. Our State UI office has to have a boss??? I went in to check my account info. Plus I read the lower income ones unemployment dont get the federal money anymore. Thank you! Please continue chasing the office/check your status online at regular intervals until payments normalize. You cant reach anyone via the phone that is just a joke My unemployment finally started now, the site says its going on a debit card I was getting checks mailed to me after the Bank of America fiasco and now I dont know what card they are talking about, where its at, when it was sent.now over 2 months and no income. Three requirements must be met before the Department of Revenue files a Notice of State Tax Lien: A Notice of Tax Due (a tax bill) has been prepared either because the taxpayer has filed but not paid the correct amount of tax liability or through an audit or assessment for non-filing of a return. How to use our website Give us your Feedback. No one cares. This caused me to have to delay filing my taxes because I cant access my information because this whole unemployment system is broken. I agree. Ive been on hold for over an hour, will they still answer my phone even tho its after 5:30? Kentucky includes the following metropolitan areas for which an Economy At A Glance table is available:. If I was this bad at my job, I would be fired. I was on hold for 4 hours yesterday just to be hung up on. Instead of 26 . This site is privately owned and is not affiliated with any government agency. I just tried on Monday, I started clicking the make an appointment button at 8:59 and kept refreshing until 9 am thats when it showed all of the available appointments in different areas. Its letting me request payment but cant get paid. Login to your UI Portal Customer Account. No excuses. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1 2.) over a year. They dont truly care about the people that struggle. You may also call 1-800-648-6057 for telecommunications relay service. I need real answers now. . There is no increase or decrease in the total amount of tax you will pay. Cant visit an office without an APPT. Our local office doesnt deal with unemployment. "It's a rolling 18 calendar day schedule. This is ridiculous. Please, please help!!! No posts from KUI to help people understand that they are screwed. You may also call 1-800-648-6057 for telecommunications relay service. Contact Information: Phone: 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time UI Assistance E-mail: UIassistance@ky.gov Advice/Tips: If you've received an initial denial for unemployment benefits, call your local legal aid organization. We had been receiving the unemployment then poof it stopped for no reason. Only problem is, I havent recieved not 1 payment . ET until 5 P.M. I call all day with no luck of ever hearing a person. Not much better, but its out of Kentucky. Social Security number is 9 digits No warning. Employers should download any information they would like to keep for their records before this date. To everyone in Frankfort- thank you, for absolutely nothing, for disrespecting belittling the same citizens whom you are supposed to be representing. Been trying to get into the phone appointment line but every single morning I check it there are no appointments available call everyday to the 2900 # get in the wait queue never get a call back . Just saying its a law suit if a company holds you money why would this be any different called on three phones for 3 hour after I get through get put on hold for almost 2 hours then they hang up this has happened 2 to 3 times a week for the past 2 months Noone will ever pick up or call you this is they way the are tell you they dont have your money that a company pays out that stealing just saying the company I got fired from pays my unemployment. The Kentucky Career Center can help. You dont have to beg for something that is your right. The local career center operates the Rapid Response Team. It is a complete joke of a system. Kentucky's economy is strong. Lived in Ky moved back about 1.5 years ago We never applied in ky. The only bigger joke than this so-called government service is the responses on this forum to peoples real-life, desperate pleas for help. If not please direct me to a HUMAN that does help KY citizens with benefits that are owed to them and help solve this ridiculous problem!!!! Im dealing with the same thing. Curtis l. Hayes. My fiance has been trying to get unemployment since November of 2020 after being released from a Workmans comp injury. Customer Service Phone: 502-564-2900 Fax: 502-564-5502 Call Center (for filing claims only) Phone: 502-875-0442 Interstate Claims Office Phone: 502-564-2384 Fax: 502-564-5412 For Kentucky Residents Office of Employment and Training 500 Mero Street, 4th Floor Frankfort, Kentucky 40601 Kentucky Relay Service Phone: 1-800-648-6057 Steven, I have done the same thing, and tells you to come back on the next date. In 2020, I received PUA UI when I lost my job the first time due to COVID, then I got and lost another due to COVID in October and I have submitted my new claim unsuccessfully 7 times now since December and it just keeps timing out at 20 days. Help me please. LOTS ODF GREAT JOBS ARE OPENING UP AT THIS TIME AND KY UNEMPLOYMENT IS NOT PROVIDING BENEFITS OWED TO ME KEEPING ME FROM BECOMING EMPLOYED!!!! Same here sent me 3 checks for $0.00 been laid off since Jan.13. Why dont you consider the option of visiting an office in the vicinity if safe and feasible? Hi Jeff Called the number and it always too busy call back later. KENTUCKY (WKYT) - Kentucky will go from among one of the most generous states for unemployment benefits to one of the least starting in 2023. And today I tried to report my bi weekly claim It tells me the times the phone line is available then hangs up on me, and the website is down cause they are updating stuff that should have been updated decades ago So how do I request my bi weekly benefits, that I dont receive? The key to scheduling an appointment is to not try to schedule it until 9 am Monday through Friday. I am just trying to be of help wherever I can. ive been out the military for a year and have only gotten one month of beneifts. Call Center hours are 8:00 AM - 8:00 PM E.S.T. Cant get ahold of anyone. But claimants who haven't received the letter with the new PIN have another option to gain access to the new system, Beshear said Monday. I have started my claim March 4, I received the letter of how much Im suppose to be getting. Basically takes a monumental act of God and thats on a good day. Next Step will be Federal offices and then the LOCAL news to come out and film my eviction while I am having a nervous breakdown. Claimant Secure Chat Registration. The 1 human that picked up had nothing to do with unemployment but knew someone who did took down my info gave it to the man & guess whathe didnt call me back. Ive been awaiting benefits I claimed religiously from 2019 STILL!!! I have seriously not had a penny going on 7 months now. That is what they told my niece to do. I had to file in January because of a covid diagnosis then went back to work . Its sad and almost criminal that there doesnt some to be any way to resolve this. Please watch this short video to learn more about your 1099-G form and how to access., Attention claimants,US Bank will conduct routine system maintenance that might affect batch processing. Yes I filed May of 2020 Im still fighting and I still cant get through to the line I had so many days to return an appeal but now its been over 3 weeks and I havent heard a decision on my appeal this place is unprofessional unethical unsupportive of the public. You can file your initial claim either online or by telephone. Sorry you are having trouble reaching anyone. You can also make use of the following services using the online portal: File unemployment claim Request bi-weekly continued unemployment claim (benefit payment) I have no income right now and Im behind on all my bills and rent . They have no intention of calling anyone back. The Servers Have Been Down Past Month or i Get Kicked off online access or simply DENIED ACCESS to Claim MY BENEFITS.. God help us all please We live in michigan. Weve also produced two videos to help explain the appeals process. The following recording is played: All our agents are busytry your call again later and the system disconnects. Post jobs online At last check, 41,000 unemployment claims remain unprocessed in Kentucky. 275 East Main Street, 2WB Unemployment Benefits Fully Taxable on Kentucky Returns. Whether youre talking with a customer service representative in person or over the phone, its important to make sure you have all the appropriate information in front of you this is tremendously helpful in making sure your representative can access information about your claim and help you with your eligibility questions. People waited outside the Kentucky Labor Cabinet office in Frankfort after their in-person unemployment insurance appointments were abruptly canceled on Friday, July 31, 2020. An Official Website of the Commonwealth of Kentucky, skip to the main content area of this page, Site Enhancements and Electronic Reporting, https://secure.kentucky.gov/PaymentServices.Hosted/v2/Schedule/Payor/. I live in Louisville if u even try to get into that UI Building without an appointment they have and will call security. Jobs are opening back up and I could have been back to work this past month but i have no gas no car insurance no way to clean my clothes or bathe, I have a couple items of canned food from the community center that helped me with my electric. I wish it were. This has been continually again, since August 2020 of last year and now I have had to leave my apartment to go stay with friends, do you know how embarrassing this is a grown man not able to get a job and being giving the run around by your system that has just supposedly been updated and then it makes me start over to file a claim, NOT REQUEST MY CHECK YET AGAIN. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. Ive been trying to call for over a month and like someone said before how in the world can they already be full helping people at 8am but it always is and always hangs up on me! 2021 Amended Contribution Rate Notices will be mailed in April 2021. to perform a scheduled system update. ive finally was anle to get an in person appointment and I went 4 and a hours away in paducah. (Just remember, you can only change this withholding once throughout the life of the claim.). An unemployment claim for a Kentucky employer when you reside in another state: 502-564-2384. Has anyone tried just showing up to the Louisville office without an appointment? They were of no assistance. Kentucky unemployment fixes include new call center, ID verification. checklist that will help you use Focus Career to its maximum potential. These alerts are delivered to your inbox daily or weekly. Ive called the assistant number and it still says call at later time, Ive tried multiple times to make an in person appointment and just like every other time it says no availability for appointments. Call this number and they just hang up, recieve vague letter with no useful information almost feels like we are being taunted. Division of Wages and Hours. ET on 1/28, Monday, Jan. 16 - Martin Luther King, Jr.'s Birthday, One-half day, Friday, April 7 - Good Friday, Thursday & Friday, Nov. 23, 24 - Thanksgiving, Monday & Tuesday, Dec. 25, 26 - Christmas, Friday & Monday, Dec. 29, Jan. 1 - New Year's. What Next? The inconsistencies and inadequacies of this place is appalling they need a whole new shake up within leadership of this place they hired buddy hoskinson but it seems to have only gotten worse not better. Do better!!!! ALl of the offices are closed to the public you have to make an appointment which you cant do cause they wont answer the phone & the website is bs too ALWAYS says no appointments available 24/7. Dec 18, 2010 6,572 7,463 113. . Dude will come back and tell you to enter your social security number, enter it 4.) Im lost I dont know what to do. This is absolutely ridiculous!!! Please note that the state of Kentucky fully investigates all reasons provided for a claimant separating from an employer. Why does it have to take months to figure it out? Now they passed some rule that allows them to keep my federal boost. Stole .. so why do they care .. Jeff mine has been messed up since April the 4th I have been approved again and I am claiming my checks but not getting paid I need help it now says under fact finding and it just now started saying that I cant get ahold of noone I cant get app please contact me back I need back pay order forms from the 4th till currant. First of all as difficult as it all has been I have finally been able to get an appointment after also waiting over a year. ET on 1/7, 1/18, beginning at 12 P.M. Writing about your situation may help others. What now? Rapid Response works closely with the Local Workforce Investment Boards and the local elected officials in adversely affected areas to insure that dislocated workers receive program information and services including applying for unemployment insurance and looking for a new job. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. Luckily I found another job. Whoever voted for or votes to continue with current State House and Senate members are to blame for this. This was suppose to be my golden years kids grown, my parents deceased since 2019 and no one but me at home,,,, IF God grants a miracle resolution i hope you and lots of other folks being withheld monies by UI are blessed by His grace. My I have been filing bi weekly as it has told me to do, but is still under fact finding, no one has gotten ahold of me, I have sent emails. If you suspect fraud, please report immediately. Has anyone else waited out the UNDER FACT FINDING Like the rest of you . And we still cant reach anyone to get it figured out. I have tried contacting the office at the (502)564-2900 number and every single time Im given what sounds like a voicemail saying all members are currently busy. You cant go into the office in person, a real person will not answer the phone, and No one gets back with me.I need help ASAP! Why cant I just be put in a queue like everywhere else and get through when I get through. WHY ARE THEY NOT HAVING A HUGE CALL CENTER OPEN 24/7 EVERYWHERE AND HAVE OUR LOCAL OFFICES OPEN TO THE PEOPLE? 1.) Does anyone actually answer the phone??? There are no useful resources on the site its made to make you chase your tail. . I AM BEYOND UPSET.. I NEED HELP AND I AM GETTING NO WHERE ,,,,, KY UI OFFICE HAS NO POINT OF CONTACT!!! NONE. Dearest naive, probably a bot, absolutely no help Jeff And of course the message I get also says that on September 6 they funding will be over. A month later and still nobodys answering. If they stop your benefits, there is no way to get in touch. I have been in the queue for a return call for months and NOTHING!! Nope. Employers may perform the following main actions: The Office of Unemployment Insurance has discovered an increase in the number of imposter UI claim attempts. Resign now! Meanwhile people are dying. Can some contact. If this is true where is that money? The next available day this date to defraud the unemployment insurance system been to. Do, did you somehow figure it out if i put something in wrong call. And get started out of Kentucky Fully investigates all reasons provided for a number! 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