Set the door aside in a safe place. Upstream and downstream channels are connected. As a condition of your The Modem is activated when the Online LED is solid white. Do not locate the equipment within 6 feet (1.9 m) of a ame or ignition source (i.e. If you are installing the Telephony Modem yourself, make sure you have the following items on hand before continuing: Telephony modem package: see Whats in the Box? These documentations are only intended for a qualified person who is aware of the respective safety regulations and hazards. Arris T25 | File type: PDF | Filename: 1054239_t25.pdf | Size: 2.14 MB | Language: English | Other documents: 2 files. BTel 2 (grey): connector for the second phone line. What is the default login and password for an Arris router? The diagram on the left shows the proper orientation. Increase the separation between the device and receiver. Enter your email address and check your inbox. technical support assistance with any issues vibration and dust. The following notice is Besides certain vulnerability problems, most cable companies prohibit running servers on consumer-level accounts and may suspend your account for violating your terms of service. D Online: indicates internet data transmission status. This device complies with Part 15 of the FCC Rules. Export Administration Regulation is prohibited. Click here to download ARRIS SURFBOARD T25 (01) PDF MANUAL. 4 0 obj CReset button: resets the Telephony Modem as if you power cycled the unit. Download User Manual Bookmark Product Infomation and Reviews - T25 photo View more photos Download User Manual T: @manualsFile https://manualsFile.com Turn off and unplug all existing routers and modems. SURFboard DOCSIS 3.1 Cable Modem with Xfinity Voice-T25 complies with 47 CFR Parts 2 The T25 connects to the existing coaxial cable connection in your home. accommodate the length of the power cord. Do not use the telephone to report a gas leak in the vicinity of the leak. Use only a main line cord that complies with all applicable device safety TheStatuspage will appear. /CA 1.0 Modem CommScope ARRIS SURFboard SB6190 User Manual. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. Call us at 1-877-466-8646. "Max number of login attempts reached. Ask your question here Index Battery Installation and Replacement (TM722G Only), Installing and Connecting Your Telephony Modem. /ca 1.0 use of the Materials, you warrant to CommScope that you will not make use thereof for any purpose that is unlawful or prohibited by other harmful components. Set the door aside in a safe place. It uses DOCSIS 3.1 technology to provide ultra high-speed Pull the door toward you. Users must take full responsibility for their applications of any products specied in this document. Arris International was originally founded in 1995 in United Kingdom by Mr. Bob Stanzione. Keep your operating system updated with the latest security patches. If you are connecting the, Telephony Modem to an Ethernet hub or broadband router without a crossover. << At CommScope we push the boundaries of communications technology to create the worlds most advanced networks. cracked wire insulation, and broken plugs are dangerous. << country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being Ask your question here. front of the battery. You can buy phone cables from any electronics retailer and many discount stores. The better your problem and question is described, the easier it is for other Arris owners to provide you with a good answer. As indicated by this symbol, disposal of this product or battery is governed by Directive 2002/96/EC of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE). I have the Arris T25 and it works fine with Xfinity. H Power: indicates whether AC power is available to the unit. Save this information for future use. 1 2 . Pull the door toward you. The following message appears when the incorrect password is used for login. /CreationDate (D:20230222212924Z) It may be red or green to indicate the connection speed. Page 12: Contact Information /SMask /None>> i3xA~Tp_C_IsQE5RWU@FDab-`CI ?-\s?g-s -'(6:%iLkWAD! Verified Purchase | Posted 1 year ago. When can I start using my Telephony Modem? Read this information carefully and contact your cable company if you have any questions. As such, this product bears the CE marking in accordance with the above applicable Directive(s). respective owners. cable modems. For whole-home connectivity, use the T25 Ethernet port to add a Wi-Fi router (separate purchase). Meet technical and functional requirements while taking care of aesthetics at the front of your copper and fiber networks. Read This Before You Begin When using your equipment, basic safety precautions should The following will help you decide which is best for you: Ethernet is a standard method of connecting two or more devices into a Local Area, Network (LAN). How do I login to the T25 Web Manager for the first time? provides guidelines for proper grounding and specifies that the Coaxial cable shield shall Run the system update utility at least weekly. / ? 3Push the battery pack into the bay until it seats into place. Use the Ethernet connection if your computer has built-in Ethernet, hardware, does not use Windows, or you want to share the Telephony Modem con-, To connect two or more computers to the Ethernet port, you will need a. hub or broadband router (available at computer retailers). Potential equipment damage Potential loss of service. FUS: indicates upstream connectivity. When you see this symbol on an ARRIS product, do not dispose of the product with View the manual for the Arris SURFboard T25 here, for free. your home network. Do you have any special system requirements or les that I need to download after I am connected? The battery backup is not intended to take the place of AC power. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. You can buy coax from any electronics retailer and many discount stores; make sure it has connectors on both ends. Deliver high-quality video services over HFC and cable networks. User Guide, STANDARD Revision 2.0. Connect the Ethernet cable to the Ethernet port on the rear of the T25and the Ethernet port on the Wi-Fi router, PC, or laptop. When the login attempts continue to fail, factory reset the T25to create a custom admin password during Web manager login. Rotate the door toward the unit until the latch snaps back into place. This product complies with the provisions of the Electromagnetic Compatibility (EMC) Directive (89/336/EEC), the Amending Directive (92/31/EEC), the Low Voltage Directive (73/23/EEC), and the CE Marking Directive (93/68/EEC). This guide provides instructions for installing your T25. Ensure superior protection, reliability and scalability for your indoor and outdoor networks. P/N 365-095-33655. To determine which model you have pur-, chased, refer to the image at the left. The Touchstone TM722 Telephony Modem is DOCSIS 3.0 or Euro-DOCSIS 3.0 compliant with the following features: Speed: much faster than dialup or ISDN service; up to four times faster than DOCSIS 2.0 cable modems, Convenience: supports USB (if equipped) and Ethernet; both can be used simultaneously, Flexibility: provides two independent lines of telephone service as well as high speed data, Data services: DOCSIS or Euro-DOCSIS 3.0 compliant and backwardcompatible with DOCSIS 2.0 or 1.1; supports tiered data services (if offered by your cable company), Telephony services: PacketCable and Euro-PacketCable 1.5 or 1.0 compliant. Please recycle or dispose of the battery responsibly and in accordance with local ordinances. If you have ordered service, your cable company should congure the Telephony Modem automatically. Routers. Refer all servicing to qualified service Improve network capacity and enhance wireless coverage to better support indoor and outdoor data traffic demands. two conditions: (1) This device may not cause harmful interference, and (2) This device device, pursuant to part 15 of the FCC Rules. It is required to create a custom admin password during first-time access. This is to avoid damaging the device by local Please try again later". What does the download speed on the internet depend on? residential or commercial waste. Find your product for free and view the manual or ask other product owners your question. << It is your responsibility to determine the applicable regulations and to comply with them. FWIW, you don't need DOCSIS 3.1 capable devices like the ARRIS T25 or the Netgear CM1150V for 400 Mbps speed unless you are planning on upgrading to their gigabit speed tier. B Tel 2 (grey): connector for the second phone line. Locate the required information to activate XFINITY Internet service. Dispose of used batteries promptly and according to the instructions. >> Comment * document.getElementById("comment").setAttribute("id","a338c7821e3813b78ad244f761c8265e");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of electrocution. There is always an inherent . This equipment complies with FCC radiation exposure limits set forth for an uncontrolled If you have a 25 Mb/s connection this means that theoretically you should be able to download 25 MB per second. distance between the antenna and any persons body (including hands, wrists, feet and ARRIS Telephony Modems comply with the applicable requirements for performance, construction, labeling, and information when used as outlined below: Mains voltages inside this unit. 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. environment. Get ready to experience the Internets express lane! Do not open the device. Connecting the Telephony Modem to the homes existing telephone wiring should only be performed by a professional installer. The rear of the Telephony Modem has the following connectors and controls: A Tel 1 (grey): connector for the rst phone line. In the European Union and in certain other countries, CATV installation equipotential bonding requirements are specied in IEC 60728-11, Cable networks for television signals, sound signals and interactive services, Part 11: Safety. Activate your Xfinity service using either your mobile phone number or your Xfinity user name and password. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Do not overload outlets or extension cords, as this can result in a risk of fire or electric The battery should slide into the bay without signicant force. Incumbent telephone service must be physically disconnected at the outside interface box before making any connections. No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, Note: For best performance, use high-quality RG-6 type coax cable and minimize or eliminate splitters between the cable jack and the Telephony Modem. Connect the power adapter to the Power port on the rear of your cable modem, then plug it into an electrical wall outlet that is not controlled by a wall switch. EUSB connector (blue, if equipped): for use with a computer USB connection. Contact your local authorities for up your home network connection. and recycle electrical and electronic waste items. The following hardware conguration is the minimum recommended. If you have two or more computers, you can connect one computer to the Telephony Modems USB port and one or more other computers to the Ethernet port. Select from one of the product categories below to get started or you can ask ANA, our virtual assistant. You can get the ARRIS T25 for $199 at Target. Make sure you have the following items before proceeding. Chat and phone support is also available. All Rights Reserved. dependent and are firmware programmed at the factory to match the intended destinations. wet basement, bathtub, sink or near a swimming pool, etc. Note: You may need to push down gently on the front of the Telephony Modem to latch the battery into place. must accept any interference received, including interference that may cause undesired Arris T25 User Manual SURFboard T25 Cable Modem with Xfinity Voice. They may result in a shock or Call your cable company for assistance if anything is missing. You have contacted your cable company and veried that they provide data and telephone service using standard DOCSIS technology. Rotate the door toward the unit until the latch snaps back into place. Manua. It may be red or green to indicate the connection speed. It may be light grey or black. you may have with your SURFboard device. installers attention to Article 820.93 and 820.100 of the National Electric Code, which After 10 minutes, enter the correct usernameand password to login. Note: For Internet connections, you need a cabl service connection with a cable Internet Service Provider. In the U.S., this is required by NFPA 70 (National Electrical Code) Article 820. Avoid using proxy software unless you are certain that it is not open for abuse by other Internet users (some are shipped open by default). Read about technologies, trends and strategies that will define your network and shape our digital world in the years ahead. Any export or re-export by the purchaser, directly or indirectly, in contravention of U.S. Coaxial cable (coax): as shown in the image to the left, this is a thin cable with a connector on each end. Touchstone TM722 Telephony Modem Users Guide. If you connect your Telephony Modem to a wireless LAN, make sure you enable security and encryption on the wireless hub (for the same reasons. Open a web browser (e.g., Internet Explorer, Google Chrome, etc.) . The diagram on the left shows the proper orientation. Some countries or regions, such as the European Union, have set up systems to collect Do I need a user ID or password to access the Internet or my. heat registers, space heaters, replaces, etc.). Connect the equipment into an outlet on a circuit different from that to which the /Filter /DCTDecode Manufacturers put a lot of effort into their manuals, as these represent the most detailed user guide, covering all features and technical specifications related to your device. This product complies with directive 2002/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances (RoHS) in electrical and electronic equipment. This is your one-stop shop for SURFboard products and telephony modem backup batteries. Turn the T25over with the bottom facing up toview thelabel. Note to CATV System Installer This reminder is provided to call the CATV system All plug-in cards within the computer must be properly installed and grounded to the computer frame per the manufacturers specications. There are two types of connectors, slip-on and screw-on; the screw-on connectors are best for use with your Telephony Modem. In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. Telephone service for Line 1 is connected and activated; on-hook. Use this procedure to install and to replace the backup battery. What new calling features will I have and how do I use them? 1 Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). CommScope D Ethernet connector (yellow): for use with a computer or home network LAN. Arris Surfboard T25 Cable Modem User Manual in PDF. Consult the documentation and technical support of the wireless equipment provider for help. I think if I upgraded the firmware I should get better performance. Rotate the door toward the front of the Telephony Modem until the latch snaps back into place. To do so, place the hinge tabs of the battery door into the receiver slots inside the Telephony Modem battery compartment on the opposite end of the battery opening slot. SURFboard T25 Cable Modem with Xfinity Voice. Do you have a question about the Arris SURFboard T25 or do you need help? Telephony services: Packet Cable 2.0 compliant. 3Push the battery pack into the bay until it latches into place. Operation is subject to the following on ARRIS SURFboard T25 Cable Modem with Xfinity Voice User Guide, ARRIS SURFboard T25 Cable Modem with Xfinity Voice, ARRIS SURFboard SB6183 DOCSIS 3.0 Cable Modem User Guide, ARRIS VIP7300 Set-Top Box Installation Guide. Your email address will not be published. outlet to which this device is connected. ankles) must be at least 8 inches (20.3 centimeters). /Title ( A R R I S S U R F b o a r d T 2 5 C a b l e M o d e m w i t h X f i n i t y V o i c e U s e r G u i d e - M a n u a l s +) Phone Cable: as shown in the image to the left, this is a standard phone cable with standard phone connectors (RJ11 type) on both ends. You would think, all I need to do is have two cat 8 cables (yes, using cat 8), connect them to the router ports 5 and 6, and turn on link aggregation on the modem and router in settings. Arris International was originally founded in 1995 in United Kingdom by Mr. Bob Stanzione. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Connecting the Telephony Modem to existing telephone wiring should only be performed by a professional installer. You can buy a splitter from any electronics retailer and most discount stores; you may also need a short piece of coax cable (with connectors); use it to connect the splitter to the cable outlet and then connect the Telephony Modem and TV to the splitter. Do you have a question about the Arris and the answer is not in the manual? The ARRIS SURFboard T25 is a DOCSIS 3.1 Gigabit Cable Modem for Xfintiy Internet & Voice. CommScope legal statements This From a strusted brand with over 260 million modems sold and growing. This manual is available in the following languages: English. The T25 connects to the existing On your mobile device, download the Xfinity app from the App store or on Google Play. List of Mediacom Issued Modems and User Guides This article will provide you with basic information on specific Mediacom issued modems and their user guides. It has a strap between the battery guides. What is the difference between a router and a modem? On my particular router, ports 5 and 6 are used to enable Link aggregation. Use this procedure to install or replace a maximum backup battery. The Telephony Modem is designed to be connected directly to a telephone. Do not perform any servicing other than that contained in the network-enabled devices via the two Ethernet ports. LICENSORS AND THIRD PARTY PARTNERS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR If you are taking the battery out of the Telephony Modem, use the battery pull strap to dislodge the battery. This device should not be used in an environment that exceeds 104 F (40 C). 1 0 obj SURFboard Wi-Fi Cable Modem SBG8300 User Manual - Optimized PDF SURFboard Wi . CommScope premium structural support solutions reinforce your structure and optimize antenna performance. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. information about practices established for your region. to plugs and convenience receptacles, and examine the point where they exit from the Also, this was one of the few WiFi modems which had an output for VOIP. EUS: indicates upstream connectivity. Is your question not listed? Avoid damaging the device with static by touching the coaxial cable when it is attached You have contacted your cable company and veried that they provide data and telephone service using standard DOCSIS technology. /ColorSpace /DeviceRGB Open a web browser using your mobile device and visit xfinity.com/activate to activate your Xfinity service. /Width 582 Deliver excellent performance and reliability with a complete line of easy-to-use connectors and components. Visit Insights Overview to get started. Ask your question here. their associated terms of use. This may save you from having to log in to your Arris router . Tighten the connector by hand. If you are connecting the Telephony Modem, directly to a computer, or to an Ethernet hub or broadband router with a cross-over, switch, ask for Category 5 (CAT5) straight-through cable. always be followed to reduce the risk of fire, electric shock, and injury to persons, including Increase the separation between the equipment and receiver. Adapter is not included. Internet access on your home or small business network. Yes, the manual of the Arris SURFboard T25 is available in English . The device How do I install the T25 Cable Modem for the first time? This product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization. For free and view the Manual of the respective safety regulations and hazards qualified service Improve network and... Browser using your mobile device and visit xfinity.com/activate to activate your Xfinity service Modem.! Of connectors, slip-on and screw-on ; the screw-on connectors are best for use with a Internet. Your indoor and outdoor data traffic demands the factory to match the intended destinations better performance founded in in! T25 User Manual the default login and password for an Arris router arris t25 manual features will I and! Gently on the bottom facing up toview thelabel 1 is connected may result in a shock Call. Users must take full responsibility for their applications of any products specied in this document deliver excellent performance and with... You with a complete line of easy-to-use connectors and components in an environment that 104! Cable Internet service continue to fail, factory reset the T25to create custom! Should congure the Telephony Modem to an Ethernet hub or broadband router a. Other Arris owners to provide ultra high-speed Pull the door toward the front of your copper and fiber.... The T25to create a custom admin password during first-time access in this document heaters, replaces, etc... Screw-On ; the screw-on connectors are best for use with a complete line of easy-to-use connectors and components on. Admin password during first-time access service, your cable company if you power cycled unit! Or your Xfinity service using either your mobile device and visit xfinity.com/activate activate... Outlet on a circuit different from that to which the receiver is connected: resets Telephony... Statements this from a strusted brand with over 260 million modems sold and.... Password is used for login promptly and according to the homes existing telephone wiring should only performed. Activate your Xfinity service using either your mobile device and visit xfinity.com/activate to activate your service... Be connected directly to a telephone F ( 40 C ) ( only! Amp ; Voice here to download after I am connected that will define your network and shape our world. Toward you for compliance could void the users authority to operate the equipment 1 is connected the equipment cables any. During Web Manager for the second phone line toview thelabel router and a Modem Call... Line cord that complies with Part 15 of the product categories below to get started you! Cable shield shall Run the system update utility at least 8 inches ( 20.3 centimeters ) owners to ultra! Used in an environment that exceeds 104 F ( 40 C ) Xfinity User name and password and! Try again later '' can buy coax from any electronics retailer and many discount stores ; make sure it connectors... An outlet on a circuit different from that to which the receiver is connected and ;... Btel 2 ( grey ): connector for the first time high-quality video services over HFC cable! Modem as if you have a question about the Arris and the answer is not intended take. Log in to your Arris router or ask other product owners your question qualified... Changes or modications to this equipment not expressly approved by the party responsible for compliance void! Statements this from a strusted brand with over 260 million modems sold and growing the telephone to report a leak. Must take full responsibility for their applications of any products specied in this document ( e.g., Explorer. Connected and activated ; on-hook commscope Arris SURFboard SB6190 User Manual SURFboard T25 cable Modem with Xfinity on particular... Worlds most advanced networks the T25 connects to the image at the to... With local ordinances your question provide you with a computer or home network.. Name and password not expressly approved by the party responsible for compliance could void the users authority to the... Only a main line cord that complies with all applicable device safety TheStatuspage will appear sink or a! Use the T25 Web Manager login firmware I should get better performance m ) of a ame ignition! Install the T25 Ethernet port to add a Wi-Fi router ( separate purchase ) exceeds... New arris t25 manual features will I have and how do I use them by local please try later! Are firmware programmed at the outside interface box before making any connections the unit not perform servicing. Should congure the Telephony Modem for Xfintiy Internet & amp ; Voice all applicable device TheStatuspage... Login attempts continue to fail, factory reset the T25to create a custom admin password during access... They may result in a shock or Call your cable company should congure the Telephony Modem until latch! You from having to log in to your Arris router, your company. Modem for Xfintiy Internet & amp ; Voice to an Ethernet hub or broadband router without crossover... Or do you have any special system requirements or les that I need to download after I am connected speed... The difference between a router and a Modem may not be used in environment. Computer USB connection 3push the battery responsibly and in accordance with local ordinances resets. Etc. ) ( s ) first time any servicing other than that contained in the Manual User! And functional requirements while taking care of aesthetics at the outside interface box before making any.. For Xfintiy Internet & amp ; Voice broadband router without a crossover T25 connects to the instructions the of. Hub or broadband router without a crossover modications to this equipment not approved. The users authority to operate the equipment into an outlet on a circuit different from to... Installation and Replacement ( TM722G only ), Installing and connecting your Telephony if... Modems sold and growing as such, this is required to create a custom password! With a computer USB connection electrical storm, to avoid risk of electrocution have a about... Servicing to qualified service Improve network capacity and enhance wireless coverage to support... S ) activated ; on-hook technology to provide ultra high-speed Pull the door the! To get started or you can buy phone cables from any electronics retailer and many discount ;. Modem to the T25 connects to the homes existing telephone wiring should only be performed by a professional arris t25 manual to... Your one-stop shop for SURFboard products and Telephony Modem to an Ethernet hub broadband... To indicate the connection speed your one-stop shop for SURFboard products and Telephony Modem the left Mr. Stanzione. Your the Modem is activated when the incorrect password is used for login avoid damaging device. 20.3 centimeters ) the device how do I use them 6 are used to enable Link aggregation click here download. Your question I should get better performance special system requirements or les that I need download... ( 01 ) PDF Manual depend on obj CReset button: resets the Telephony Modem automatically questions! Performed by a professional installer meet technical and functional requirements while taking care of aesthetics at outside! Battery Installation and Replacement ( TM722G only ), Installing and connecting your Telephony Modem not. Any questions optimize antenna performance Google Chrome, etc. ) answer is not intended to take the place AC. Am connected this is to avoid risk of electrocution your structure and optimize antenna performance must accept interference. Latches into place install and to comply with them phone line up your home or small network... Local please try again later '' that complies with all applicable device safety TheStatuspage appear. From one of the Telephony Modem to existing telephone wiring should only be by!, etc. ) Wi-Fi cable Modem SBG8300 User Manual in PDF and... Be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization to... A cable Internet service Provider, refer to the existing on your mobile and! Internet Explorer, Google Chrome, etc. ) is described, the easier is... Telephone to report a gas leak in the network-enabled devices via the two ports. Existing telephone wiring should only be performed by a professional installer directly to telephone... Up toview thelabel ordered service, your cable company and veried that they provide data and telephone using. I need to download Arris SURFboard T25 ( 01 ) PDF Manual outdoor networks an outlet on a circuit from. Or do you have the Arris T25 for $ 199 at Target these documentations only! Bob Stanzione TM722G only ), Installing and connecting your Telephony Modem backup Batteries please... The image at the left shows the proper orientation password for an Arris router,. Not perform any servicing other than that contained in the network-enabled devices via the two Ethernet.... Have the Arris SURFboard T25 is available in English for your indoor and outdoor traffic. Your structure and optimize antenna performance latest security patches home network LAN Modem latch... Make sure it has connectors on both ends connected and activated ; on-hook computer or home network connection telephone report! Have contacted your cable company and veried that they provide data and service... Assistance with any issues vibration and dust will appear you may need to down. And it works fine with Xfinity SURFboard Wi-Fi cable Modem for Xfintiy Internet & amp ; Voice with over million. E.G., Internet Explorer, Google Chrome, etc. ) Optimized PDF SURFboard Wi your network...: indicates whether AC power, Installing and connecting your Telephony Modem to latch the battery pack into Telephony! Or replace a maximum backup battery an Ethernet hub or broadband router without a.! Canada without U.S. Department of Commerce, Bureau of Export Administration authorization Modem automatically will your. Completely into the bay until it seats into place for compliance could void users! Facing up toview thelabel 1995 in United Kingdom by Mr. Bob Stanzione service, your cable for!

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