Try the heat pump. Please call us a 727-823-5642 if you have any questions. So sorry to hear you cannot increase the desired temperature on your heat pump. It is running fine, there is good water circulation, but a negligible Readable increase in water temperature, and no true warmth to the touch from the pool jets. Call dealer or factory for advice before attempt to replace accessories. If you are not getting 26V you probably have a bad transformer. We are not happy with product and for the price we paid, we cant go through this any longer. Make sure you have an electrical meter that can read volts & amps & the appropriate tools to open up the machine. The good news is that capacitors fail more often than motors. Features Fan motor capacitor replacement Fits Zodiac Jandy AE-Ti/EE-Ti heat pump models 2000 2500 3000 Also compatible with Zodiac Jandy Air Energy models 2 (XE2550) Magnum - SKU: BAYST13840 more. Outsides air temp. Thanks again I will have to look at the details of adding the sensors but I may just leave that to the UltraTemp since is can fully automate itself heat/cool to maintain the temp, though we really only run it early and late in the season. If you would like to set up a service call, please call us at 727-823-5642. Please call us at 727-823-5642 for assistance. The chillers, as well as the heat and cool units, can be used to create cold plunge pools for therapy too. 1. The heat light came on for a few seconds and then the unit shut down again. Robert Brown AquaCal Tech Support. Inspect & clean pump impeller. Programming Pentair ultratemp heat pump with easytouch, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. I have flow so I turned it off by removing the circuit breaker and the same thing comes up as soon as the display appears. BROWNOUT Alarm:The 24 VAC supply voltage to the controls board is low. will increase the water delta. 7. My message said high water temp, I called and you told me to replace water temp sensor. Make sure the water temperature is less than 60C. Heat Pump Blowing Cold Air - Why Is My Heat Pump Not Heating? Inspect & clean pump impeller. Faulty Capacitor. Better to a stir stick than to you. With the heat pump fan not working, the compressor can overheat and be damaged - and that will increase your repair bill by $1,250 to $2,000 plus. Hi, Ive had my tropi cal R410A for about 4 years now, but this year it doesnt seem to be pumping warm water into the pool. Was there a fix for this issue? Champlain Plastics R3001100 Microfarad Fan Motor Capacitor. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. 2. Supersede Compress. Robert Brown I guess the water temperature sensor is the one which is located on the inlet piping, as I can see it (there is a second sensor on a copper pipe) In the absence of repairman I have to change it myself, but this probe seems sealed, is that correct? Shaded pool area. It sounds like the display needs to be replaced. The pool/spa button may not be responding or you are connected/programmed to an external controller. When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. Theres no cost to you, and you have no obligation to except any of the estimates. there are no error messages, e.g. For more information, go to www.p65warnings.ca.gov. Is the pool pump too old & will this cost too much. Page 8: General Installation Information 3. Control Board Failure. LOW WATER FLOW Alarm: The pressure switch sensing water ow is open. Based on the manual I adjusted to flow valve but nothing. I reset the breaker and had power. I have a Nautyl heat pump model PHCP80 and I use it to heat my above ground swimming pool. Web the pump is capable of. Unit cycles on and switched, i.e. Before turning on, the heater contains a pressure switch and an internal bypass to ensure the right amount of incoming water flow. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Set the thermostat to "cool" or "hot" based on your desired temperature. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. First, turn off power to the unit. At the end of the black TH wire I have 520 millivolt. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:214-764-8551 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back Required adjustable TXVs open customizable valve, it may eliminate the debris and Stop Water select in pool. The parts number is STK1113A. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. of R22 freon (yes it is old analog unit). If the fan does not turn on immediately when you call for heat, the unit will show the FS error message after the compressor starts. The water is definitely 78 and not 102 so the unit will not come on when I increase the desired temp. Page 5: Before Installing The Heat Pump Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. Cordially, Michel from France. Heres What You Should Do. Call traders or works for consult to attempting to replace parts. Wont turn back on to heat pool. Thanks I hope you enjoy and find them very beneficial! I dont believe its a FLO problem .. do you think its the something in panel. Faulty Fan Drivable. This will cost you both time and money. The only way to be sure what is happening is to have either our tech or an electrician out to the site to determine which equipment has the issue. The best advice I can give is to contact our Tech Support Department at 727-456-7411 while you are near the machine so that we can troubleshoot this for you. Lowly water flow when switched t ultratemp - heat pump. If you have a cartridge style filter, try removing the cartridge filter from the canister, put the canister back, and run the circulation pump to see if you still get the flow message. The most efficient way to heat your pool. Any help would be greatly appreciated. Please provide us with your contact information and we will be happy to have someone in our technical department contact you to go over this issue. Thats less than a fan motor costs. When I turn it on, it will start normal, then the compressor cuts in, and about 10-15 secs later, the breaker trips. LOW REFRIG Alarm:Refrigerant low pressure switch is open. Call your retailers for advice. Verify filter is clean, flushing if necessary to clean entire purify system or supersede filter element whenever needed. Heat Pump Not Cooling? Noticed my pool heater had no power recently. A heat pump fan is spinning counterclockwise, which can occur if the fan is installed incorrectly. The part number to request is ECS0275. 371. . UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. The unit comes on fine and runs for around 30 to 40 seconds before going off for the 5 min. More information about heat pump could be found in our. Call Us Nationwide: 1 800-741-9956. Clear entire filtering verfahren plus or replace filter id. My 12 year old Aerotemp heat pump fan stopped spinning the other day. If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. These are- Check to see if the water flow rate is higher than the minimum. My aeroTemp heat pump is working, its just not reading me the temperature of the pool. I am unable to switch the settings from spa to pool. It may not display this or other websites correctly. If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. If you can manually push the fan with a screwdriver or stick and it starts running, its probably a fan capacitor. Robert Brown Hi Michel, If bad, replace thermistor. ULTRATEMP HIGH-PERFORMANCE HEAT PUMP The AHRI Certified mark is applied only . This condition allowed publish if the hot pump has DON are serves for an expansive frequency. Call Our Nationwide: 1-800-741-9956. Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. Check the contactor in the HP. I have an ACT 1250 heat pump. Here's Which To Do | Blog | Medallion Energy. I have been trying to call at 800-786-7751 and can not anybody. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. it goes on and on and on. An obstruction in your pool system can prevent your heater from turning on due to limited water flow. Hi, Model is T-115. This is most likely normal operation -- the fan will run intermittently under these conditions. That's less than a fan motor costs. We are a registered 501(c)3 non-profit that is funded by user donations. Aquacal model: 090AHDSBTF. We have seen a few UltraTemp HPs that have burnt wiring at the contactor. Repair suction air leaks. Possible Compressor's internal relief valve conversely overload protection device is faulty. It tries every few minutes but never comes on. Supply voltage should be amid 208 and 260 volts. If the heat pump is causing the breaker to trip, it could be the run capacitor, the compressor wires could be burnt, or the compressor itself could be shorted. Replaced the capacitor and both are running. heat pump does not start. It has very cold outer. Please have your model & serial numbers ready so that we can set up service as quickly as possible. UltraTemp High Performance Pool Heat Pump - TradeGrade. There is a 4 minute time delay for the compressor to engage. Please feel free to contact us in Tech Support for further troubleshooting at 727-456-7411. You are using an out of date browser. Schwimmbad transformer. Hope you are doing well. Corrective Action:Check the capacitor and fan motor. Adjust all plumbing gas. Thanks! Thank you, Hence, lower outdoor air temperatures mean lower transfer of heat into the pool. If good, replace control board. Thank you for your feedback. UltraTemp heat pumps transfer heat from the atmosphere to the pool or spa, saving up to 80% in energy costs compared to gas-fired heaters. Is there anything else that can be wrong with it to cause it to always say LP? Product Dimensions : 7.5 x 5.75 x 7.5 inches : Item Weight : 12 pounds : Manufacturer : Pentair : ASIN : B008H8WNU2 : Item model number : 473785 : Customer Reviews: Call the factories used advice. You must log in or register to reply here. Ill look into getting a professional to have a look at my swimming pool pump so it can get fixed. It is being practiced by thousands of pool owners just like you. Pentair Ultratemp Heat Pump not heating water. I'm coming to you guys because my normal pool maintenance company is at a loss. You would need a technician to rectify this. Wondering if you can help me out with this problem. Disconnect TXV bulb from intake line (SL), may it in your hand, if pressures go back to normal, then reinstall the bulb to suction line (it may have some debris stuck in this port). Please advise. Good Morning Mr. Pedraja, 2. Do you have any suggestions? Suction leak allowing blow into the surface gush. We are a registered 501(c)3 non-profit that is funded by user donations. Automatic pool suction causing restriction. Placement The correct placement of your new swimming pool heat pump is key to it, So after all of your research and speaking to different dealers you've decided to go, With hurricane season upon us, we have received many questions from customers about protecting their. Discharge air is accruing and being drawn rear through the outer air coil. Its possible that your fan is running at the perfect speed, even if running slower than you think it should. Every 5 minutes there is a hmm, compressor trying to start? Good Afternoon Mr. Ascione, Have you seen the problem before and if so can you help me out? When turned on heater I got message water temp sensor open any ideas what next? Try the heat pump. Observe extreme warning or call who dealer or plant for advice before attempting to Troubleshoot Electrical Box. You must log in or register to reply here. 74,336 For a better experience, please enable JavaScript in your browser before proceeding. AquaCal Tech Support, I had the fan motor and relay replaced last year on 3-2-2021 by your service tech Scott beacon he did an excellent job but now the fan motor has quit already will not run replaced the run capacitor but still does not run what kind of warrenty is on the fan motor. Hi Chris, Hello Michael, Thanks, LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages Local company didnt give me a repair price, just said it would be alot and quoted me a new unit which didnt help at all. If you are getting 26V, you probably have a bad display or micro-processor board. Adjust all plumbing valves. Check that transformer output is between 24 - 28 volts. Variable-speed fans run anywhere from 40% to 100% of capacity. Yesterday, first day after winter stop, working well (Pool water t: 66F, Outside t: 75F, Flow ok, Desired t: 82F, no additionnal heater) There are a couple of reasons why you cannot switch the heat pump from pool to spa. The fan spins for 3 seconds and then stops. Fan capacitor have seen a few seconds and then stops come on I... The pool/spa button may not be responding or you are not happy with and! The TH terminal and the test at the contactor around 30 to 40 seconds before going off for the min... Stopped spinning the other day switched t ultratemp - heat pump would cost and how soon you are to... Have 520 millivolt the wire to the controls board is low or for... Me the temperature of the black TH wire I have a bad display or pentair ultratemp heat pump fan not turning... Verify filter is clean, flushing if necessary to clean entire purify system or supersede filter element needed. Then stops have no obligation to except any of the pool ; &... Been trying to start or other websites correctly desired temp display this or other websites correctly fail more often motors. And it starts running, its probably a fan capacitor a screwdriver or stick and it starts,! Obstruction in your browser before proceeding get fixed 520 millivolt % to 100 % of capacity 30... How soon you are connected/programmed to an external controller can get fixed heater contains a pressure switch is.. But gets tripped again in the near future, theres an electrical meter can. Amid 208 and 260 volts in panel can read volts & amps the! & amps & the appropriate tools to open up the machine brownout Alarm: Refrigerant high pressure sensing! 4 minute time delay for the 5 min Free pool Care ) a! Should be amid 208 and 260 volts a professional to have a bad display or micro-processor board not. Or you are getting 26V you probably have a look at my pool. Is clean, flushing if necessary to clean entire purify system or supersede filter element whenever needed switch! The TH terminal and the test at the end of the black TH I! Us in Tech support for further troubleshooting at 727-456-7411 78 and not 102 the! Not increase the desired temp sensing water ow is open as well as the heat and cool units can! Counterclockwise, which can occur if the compressor to engage coming to you guys because my normal pool company. 26V you probably have a Nautyl heat pump Blowing cold air - is! Mark is applied ONLY I adjusted to flow valve but nothing its a FLO problem do... Thermostat to & quot ; hot & quot ; or & quot based! Turned on heater I got message water temp sensor open any ideas what next sure you have questions! Yes it is being practiced by thousands of pool owners just like you the thermostat to pentair ultratemp heat pump fan not turning ;... Connected/Programmed to an external controller, but gets tripped again in the near future, theres an issue. The compressor is not starting it could be something simple, like a compressor switch and an internal to. Brownout Alarm: the 24 VAC supply voltage to the TH terminal and the at! It is old analog unit ) open any ideas what next, please call pentair ultratemp heat pump fan not turning at.... Hi Michel, if bad, replace thermistor, not a product that must... A few ultratemp HPs that have burnt wiring at the perfect speed, if!.. do you think its the something in panel non-profit that is funded by user donations new heat could... Adjusted to flow valve but nothing rate is higher than the minimum clean, if! To start 3 seconds and then stops before and if so can you help me with! A technician might have to explore cool & quot ; hot & quot ; or quot... Fine and runs for around 30 to 40 seconds before going off for the price we paid we. Stopped spinning the other day to contact us in Tech support for troubleshooting! Natural Gas heater 0.84 $ 1.13 Therm the pool theres no cost to,... To clean entire purify system or supersede filter element whenever needed every minutes. Can not anybody I have been trying to call at 800-786-7751 and can not increase desired! Can manually push the fan spins for 3 seconds and then stops call, please JavaScript. Not reading me the temperature of the estimates adjusted to flow valve but nothing pump 5.80 $ kWh... Product and for the compressor is not starting it could be something,. Problem.. do you think its the something in panel starting it could something... Fault Condition: low water flow when switched t ultratemp - heat pump PHCP80. On heater I got message water temp Panic: Watertemperature below 40F to you because... This is most likely normal operation -- the fan will run intermittently under these conditions fan spins 3! What a new heat pump temperature is less than a fan capacitor like you not the... A volt meter you can manually push the fan will run intermittently under these.... You are not getting 26V you probably have a look at my swimming pool to pool hot & ;. Be responding or you are getting 26V, you can help me out this. 40 % to 100 % of capacity replace thermistor create cold plunge pools therapy. Is faulty ; based on your heat pump 5.80 $ 0.12 kWh 164,962 Gas. The pool pump too old & will this cost too much attempting to Troubleshoot electrical Box switch sensing ow. 0.84 $ 1.13 Therm a 4 minute time delay for the compressor is starting... Mean lower transfer of heat into the pool what next you enjoy and them. Have your model & serial numbers ready so that we can set up service! Action: check the power into the unit comes on fine and runs around... A capacitor or something complicated like a capacitor or something complicated like a compressor me the temperature the! To always say LP before and if so can you help me out with this.... Reading me the temperature of the estimates can you help me out getting a professional to a... Numbers ready so that we can set up service as quickly as possible comes on and... Reading me the temperature of the pool pump too old & will this cost much. Care ) is a hmm, compressor trying to start should be pentair ultratemp heat pump fan not turning. Temp Panic: Watertemperature below 40F service as quickly as possible them very beneficial pool maintenance company is at loss... Which to do | Blog | Medallion Energy amps & the appropriate tools to up! With customer support to set up a service call, please enable JavaScript your... $ 0.12 kWh 164,962 Natural Gas heater 0.84 $ 1.13 Therm that we can set up service! On hand, you can not increase the desired temperature you enjoy and find them very beneficial this.. The TH terminal and the test at the end of the pool lower transfer heat! Temp Panic: Watertemperature below 40F counterclockwise, which can occur if the fan is installed incorrectly purify or. The AHRI Certified mark is applied ONLY hot pump has DON are serves for an expansive frequency Nautyl. Set up a service call with customer support just an offer to find what... Your browser before proceeding traders or works for consult to attempting to Troubleshoot Box... On due to limited water flow a screwdriver or stick and it starts running, its just offer. High-Performance heat pump could be found in our must purchase 3 non-profit that funded! By thousands of pool owners just like you simple, like a compressor call or. The compressor is not starting it could be something simple, like a capacitor or something complicated a. Been trying to start a 4 minute time delay for the compressor to engage this cost much. Is clean, flushing if necessary to clean entire purify system or filter. - Why is my heat pump 78 and not 102 so the unit comes on fine runs! Not starting it could be found in our check to see pentair ultratemp heat pump fan not turning compressor. Ultratemp - heat pump on your desired temperature or other websites correctly temperature is than! Here 's which to do | Blog | pentair ultratemp heat pump fan not turning Energy anything else that be. You guys because my normal pool maintenance company is at a loss can check the power into unit... An electrical meter that can read volts & amps & the appropriate tools to open up the machine Nautyl pump! The pool pump too old & will this cost too much plus or replace id! Compressor to engage, I called and you have no obligation to except any of the estimates burnt! The 5 min hot pump has DON are serves for an expansive frequency, flushing if necessary clean! Hps that have burnt wiring at the contactor: the pressure switch and an bypass... Hmm, compressor trying to start sensing water ow is open amount of incoming water flow is! Can check the capacitor and fan motor news is that capacitors fail more than... Than a fan motor test at the terminal I ONLY see 48 millivolts pump be., its just an offer to find out what a new heat pump desired temp used to cold. Hot pump has DON are serves for an expansive frequency obligation to except any of the black wire. 520 millivolt you think it should of heat into the pool pump so it can get fixed mean transfer! Your fan pentair ultratemp heat pump fan not turning spinning counterclockwise, which can occur if the fan a.

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